Wonderful
Very nice
Update the “update” 😑
1. Why am I having to turn off my device and turn it back on just to view Fast Balance info? On top of that I get an error message if I don’t restart my device. 2. If you don’t sign out of the app but allow it to time out so it has to sign you out automatically, when you attempt to sign back in, after typing in all of your info, instead of actually signing you in you get a message that your previous session timed out and you need to sign in again, even though that’s what you’re trying to do: trying to sign in. It won’t let you sign-in the first try, it decides to give you a MESSAGE instead, THEN you have to re-enter your sign-in details a SECOND TIME. Error message pops up if you try to use the app again after that, then you have to restart your device. Why waste time “updating” an app only to make it worse than what it was?😐 Why am I still using this bank😒? You’re making me question my life decisions.
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Update this app for everybody’s sake. WHERE is my deposit from this morning?
Why can I not see my deposit that I made this morning via this useless abandoned app? My last deposit was NOT a week ago, it was THIS MORNING!!! I swear to god I’m looking for a new bank over the weekend I’m SICK of this BS!! The fast balance doesn’t match the ACTUAL balance! I have to sign-in to see my true balance which defeats the point of enabling FAST 🤦♀️balance!
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Switching backs bc of all
Mobile banking is such a vital vital factor in my day to day business and this bank has the WORST bank app ever that I have to switch banks bc the app never works and is terrible when I need it
Update this app for everybody’s sake
The fast balance doesn’t match the ACTUAL balance! I have to sign-in to see my true balance which defeats the point of enabling FAST 🤦♀️balance!
Never works when you need it
Always fails to load
Can’t Access Transactions
Like it says. Can only see my last 5 transactions when looking into my transaction history. Been an issue for over a year now. When will this be fixed?
Nokia
Lacks innovation and is behind compared to other banks apps like BoA and Jp’s
Horrible
Works 1/4 of the time and I need it to work 100% of the time, why else would I be signing into to check stuff? About to switch banks over it. Pathetic honestly.
Expanding Recent Transaction Tab
Is it just me or does anyone else have issues when expanding their account information and recent transactions? I have to click it many times before either will finally load and show me details of my account and recent transactions. It’s been like this for over a year or so and finally driven me crazy enough to write a review. Orherwise, App is fine. Just annoying to see the details of my account.
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app always down randomly
app is always randomly down, super unreliable in emergency situations
Acts very old
App gives zero notifications, fails to load banking information consistently,shows transactions in a confusing and disorganized manner and has very little actual banking features
Stop with the call or text a code to login.
Stop with the call or text a code to login. Already doing Face ID. Otherwise, good app.
David
This app is completely useless for my IPad. When I try to log in it always gives me an error alert and tells me to try again later with a 1800 number. Works on my phone just not on my iPad. It used to work on my IPad but not anymore. I uninstalled and reinstalled the app and still didn’t fix.
I hate this app
It does work
Updates
Why do the updates always happen on a weekend when consumers are out and about! Why not when we are all sleeping instead of during the middle
Of the day! My card never works when you do a system update!
Of the day! My card never works when you do a system update!
Awful
Quite possibly the most unresponsive app I’ve ever used. Can’t view all transactions because the button doesn’t do anything
Face recognition not working
Since getting the new Apple 16promax, the app is not allowing me to log in without typing my password each time. Even after going in and unenroll from biometrics and re-enrolling.
So the Mobile Banking app is for Business Accts
Looking at the Bank OZK apps on my iphone in the App Store I didn’t see the Business label for the mobile banking app so I thought this was a new version of the app for personal accts. Just spoke with a banking rep and he said it’s not, it’s for business accts. After updating my phone’s software I now see the Business label.
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Doesn’t work
Have delete and reinstalled multiple times. Face ID has never worked. Now the app goes some different URL when logging in. App is basically useless.
