Bank Zero User Reviews

Name: Bank Zero
Rating: 3.5 (12 reviews)

Bank Zero

💼 Business

💰 Finance

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What’s going on with authorizations

Something weird going on with authorization. Have done hundreds of transactions on 6060 with this card previously. Today it just won’t let me authorize. Notification pops up from Bank Zero app that I should please authorize but then it just opens the app on normal screen and I can’t find the authorization. Infuriating trying to buy Christmas groceries. This app is so in user friendly. Feels like it was built in someone’s garage. And not in a cool way.

GirlbossinCenturion

7 months ago

Response from developer

Please contact our WhatsApp support team on 079 221 6628 so we can assist you.

Over the moon

Superb stuff. Turbo charge your treasury here. These guys rock and roll.

Chameleon 22

a year ago

Dull UI and subscriptions needs work

Utilitarian interface which is not a bad thing but it lacks 2025 design chic. Beyond that, I’m finding that the subscription box is simply not up to the task and I think you really need to develop functionality to open a sub window to enable subscriptions to be managed with a bit more real estate.

BritinSA

a year ago

Where have you been all my life?….

What a pleasure to deal with the support staff and using the App. Is an absolute pleasure…….The help and support from help desk is really great and the patience shown is very impressive……

Dougmack888

2 years ago

Response from developer

It is delightful and appreciation to us to hear such positive words and it’s always a pleasure to serve our users. For any query reach out to us on WhatsApp chat (+27 79 939 9796), Email (chat@bankzerosa.co.za or info@bankzero.co.za), or any of our Socials (Twitter, Facebook, or Instagram)

Digital bank, no digital wallet!

Until Bank Zero develops support for digital wallets i.e. Google pay Apple Pay etc, it has no value to me. Develop it, then we can talk.

BritinSA

2 years ago

Response from developer

It is delightful to hear such positive demand, We are eager to surprise you with some beauty of payment and it’s always a pleasure to serve our users. Keep staring, you will surprise with your expectation. Please reach out to us on any of the following support channels: Our dedicated WhatsApp chat line (+27 79 939 9796), Email lines (chat@bankzerosa.co.za or info@bankzero.co.za), or any of our Socials (Twitter, Facebook, or Instagram)

Useless

There is no way to put money in the account without having another bank account to pay for the card so it’s totally useless as you only bank account. Apps like SnapScan don’t recognise bank zero for refunds so I closed the account.

Edinetz

3 years ago

How banking should be

Bank Zero feels light and breezy. It's not weighed down by 100 years of legacy.

I tried to open a business account at a traditional bank. So far the number of forms required is 10 and easily still that amount to come still.

Bank Zero only needed a couple of basic documents and the whole thing took about 10 minutes of actual time

Support staff (in this case Kamogelo) are friendly, fast and knowledgable.

Same goes for their personal banking.

RobinDislikesThisApp

3 years ago

Bank Zero

Easy as pie! Very basic App, does the job. Easy online application and FICA process. Excellent customer service behind the App! Small Bank with great attitude. Well done!

OhCarrie72

3 years ago

Response from developer

It is delightful to hear such positive words and it’s always a pleasure to serve our users.

Nice idea

Very nice idea. More functual and intuitive design and design upgrade such as Monzo in the UK might make more users change to your platform.

review1874

4 years ago

Powerful.

Excellent local banking product and service, and it’s all for free so I’m quite chuffed with that. The card has worked seamlessly in SA and for all my online use.

Wian Reynard

4 years ago

Response from developer

Hi Wian, Thank you very much for your 5-star review!!!

Great experience

You can open an account and do all the FICA steps right in the app. If you are tired of the term “go to branch with your ID and proof of address” then Bank Zero created the perfect app and process. This app is a one stop shop to do all your banking.

Braam