I would expect better
You would except better performance from a leading Private Bank in SA. There’s also glitches, bugs etc. with this app.
Response from developer
We appreciate you sharing your feedback with us. Please update to the latest version of the app, and if you're still experiencing these issues, you can email us at online.queries@investec.co.za and we will log this with our Digital team.
Transaction History not working
App closes down when you hit the time periods (30,60,90,120 days) in your transaction history
Less bloat - simple, intuitive UI
Having used most of the other banking apps for most of the big banks in SA for many years, it’s refreshing to use an app that is simplistic by design and intuitive - thought out without the bloat all the other banking apps have.
Response from developer
Thank you for sharing your positive feedback with us.
Good. Can be better.
Kept up to date with security features.
Something that seems off: when selecting the first beneficiary to be paid, the list ‘jumps/move’ down, sometimes the selected beneficiary jumps off the visible list at the bottom of the screen. This is a bit irritating.
This happens as the app has to make space at the top of the beneficiary page to show all the beneficiaries selected to be paid. Is this function really necessary?
Something that seems off: when selecting the first beneficiary to be paid, the list ‘jumps/move’ down, sometimes the selected beneficiary jumps off the visible list at the bottom of the screen. This is a bit irritating.
This happens as the app has to make space at the top of the beneficiary page to show all the beneficiaries selected to be paid. Is this function really necessary?
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Response from developer
Thank you for bringing this amtter to our attention. Please email us at online.queries@investec.co.za and we will investigate this with our ditital team and assist you further.
Not logging in
Download the app on my iphone but it keeps giving me an error message when i try to login. Now I can’t access my account!!!
