Can’t register
First if it tells me I already have an account but never get the password email I requested many times. Then it says my surname doesn’t match my id….. as if I can’t spell my own surname. Come on gush ur getting the basics wrong.
Ongoing enhancements
Thanks team for taking client feedback and ongoing improvements. Shows in the numbers - over 1.2 million clients depositing billions each month - investment for all!
Poor comms
I am yet again struggling to get n statement from my account. It is either late by a month or cannot download. When trying to report this you are greeted with very unhelpful robot and your ticket just disappears into the abyss. So frustrating, luckily in the process to get rid of EasyEquities.
Terrible
This app and platform is a joke
Response from developer
Hi Joseiwkd, Thank you for your feedback, and I’m truly sorry to hear about the ongoing issues you’ve encountered with the app. I understand how frustrating it must be, especially when the solution isn’t working after multiple attempts. We certainly don’t want you to experience this kind of inconvenience. To help resolve the issue, could you please provide us with your ticket number, This will allow us to troubleshoot more effectively and offer a tailored solution.
Ongoing development and improvement
Thanks to customer engagement and ongoing feedback, over 1.2 million people invest and protect their money on EasyEquities
