Delete re-install
3rd time I had to delete and re-install the app to use it. Shocking for 2026
Vile scum
Endless, grossly excessive charges. Sub human filth- That is capitec.
Bad update
I am a 16 year old user of the capitec bank app. I have been able to use the app just fine until their recent update of changing the age restriction to 18+. I can not look at my balance or even open the app at all. I think this is a completely stupid update as people that are 16+ are able to open their own bank account, but now they can not even use the app.
Update: It has been a bit less than a month now, I went to Capitec bank to see if they could help me, they everything but helpful. The lady that helped me said that it was something wrong with my phone and that I need to change my age to 21+ on my iCloud account, but when I checked the age restriction it was 17+ (I am now 17), so I actually do not understand why it isn’t working. I have even tried to login on Capitec’s online banking website, but it says I can not login without checking in with my app account, so I am completely at a loss WORSE UPDATE EVER!
Update: It has been a bit less than a month now, I went to Capitec bank to see if they could help me, they everything but helpful. The lady that helped me said that it was something wrong with my phone and that I need to change my age to 21+ on my iCloud account, but when I checked the age restriction it was 17+ (I am now 17), so I actually do not understand why it isn’t working. I have even tried to login on Capitec’s online banking website, but it says I can not login without checking in with my app account, so I am completely at a loss WORSE UPDATE EVER!
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Pretty broken and poor ui
The UI is confusing and slow, and strange limits like only 6 favourites on the home page. Phone number verification reliably fails - with a cryptic message about being unable to “read my phone number” after getting a valid confirmation on WhatsApp. This feels like one of those low code no code apps developed by an ISV not by a cutting edge bank … I didn’t think I would say this but ABSA has a better app experience.
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Dark mode
Needs dark mode
