Customer care
I am still not able to make international payments and I have been asking for help since September 2025. Non of the BoPs are working for me and this stops me from completing the payment.
App Performance
Buffers constantly
Scheduled payment not working
Error 6034 when I tried to re-establish monthly scheduled payments for Fine Music Radio. No help through Chat. All very disappointing.
Poor customer service
Poor customer service doesn’t send you a statement when you ask and is more interested in verification than actually sending you what you want , or charging you interest on your loan when they. Tell you the first payment is not due for another month
International payments
When making an international payment, you need to provide a reason.
There is only one option given and the search function for other reasons like”Gift” doesn’t work.
There is only one option given and the search function for other reasons like”Gift” doesn’t work.
