App is efficient
The app so efficient and work perfect with all my tax related needs it’s easy to navigate and following the how to guides make it much easier as well
Date on e-registration notice and login
The login is horrible. You need an OTP every single time. Also, the date on the e-registration notice doesn’t update. Please fix it ASAP
Hire Better Software Developers
It’s genuinely crazy to think that SARS paid someone to build this app for, because it is as barebones as it gets, while at the same time being the least intuitive and most buggy experience you will have using an app. It should be developed from scratch and this version should be shelved to never see the light of day. A high school student could make a better app
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The app is not user friendly
This app sends an OTP for every log in and the email delays, when you ask them to resend the OTP, it still takes quite some time. When you want to select the payment arrangement option,it gives an error message. You can’t pay using the app and the amount you owe shown in the app is different from what SARS has emailed. So frustrating
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Convenient but frustrating
It’s great to be able to submit returns easily but it’s a one way channel , we cannot query anything, no support. Uploading docs is not easy I had to send an image because the pdf won’t work. SARS
Takes our money every month with no delays but payouts are a long 21 day process
Takes our money every month with no delays but payouts are a long 21 day process
