Left the bank because of the app
Really rough. Made me reconsider banking with them altogether having come from a bank with a decent app. Payment transfers take forever, the app is so basic. Just hard to cope with in 2026.
Mediocre
It works and you can manage most things most of the time. Sometimes you have to restart the app. Not as good as Coutts or high street bank apps.
Further investment in app technology could go a really long way to improving the Investec brand and user experience. Today’s banking clients want good tech.
Further investment in app technology could go a really long way to improving the Investec brand and user experience. Today’s banking clients want good tech.
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Appalling app - would give 0 stars if I could
Moving my savings due to an app that never works. Constantly displays “unable to get your details from the UK banking system” when I log in.
Not user friendly
No problem logging onto my savings account online but impossible to log on using the app despite correct ID / password. Tried deleting app and re-installing to no avail.
Password Reset
Re Update; Gone back to Stone Age. Can’t get an automatic password reset. Seems I have to telephone. Useless upgrade. Get it sorted and soon





