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BankCBC Retail

BankCBC Retail

by Bank of Southern California

403 ratings
28 reviews
💼 Business
💰 Finance
Free

Details

Released
March 3, 2022
Updated
September 15, 2026

Features

Background Location Access

Developer

Bank of Southern California
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Reviews summary↘︎
⭐28
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❓5 answered
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📦~ in 4 weeks
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About

Manage your finances on the go with this mobile banking application. Check balances, transfer funds, pay bills, and deposit checks. It also offers personal finance tools like budgeting and debt management.

✓Check account balances and transactions
✓Schedule bill payments
✓Deposit checks remotely
✓Budgeting tools
✓Account aggregation
✓Debt management
Show original description

What users say about BankCBC Retail

Reviews of BankCBC Retail are mixed: the Finance app is rated 4.7/5 from 403 App Store ratings. What users like most: excellent customer service, helpful staff. Top complaints: app crashes frequently, app is not intuitive. Summarized from real user reviews.

Positive things

  • 👍Excellent customer service
  • 👍Helpful staff
  • 👍Easy to use app
  • 👍Accomplish banking tasks from phone
  • 👍Human answers when calling
  • 👍Personal touch in person
  • 👍Great tellers
  • 👍Awesome banking experience

Negative things

  • 🐛App crashes frequently
  • 🐛App is not intuitive
  • 🐛App design is poor and clunky
  • 🐛Mobile check deposit doesn't work
  • 🐛Touch ID/Face ID not working
  • 🐛Login credentials not saved
  • 🐛Limited features on app/website
  • 🐛Zelle option is difficult to use
  • 🐛Transaction history limited to 90 days
  • 🐛Negative change in deposit format
See all reviews

What's New in BankCBC Retail

6.0.0.19421

September 15, 2026

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

More

User reviews

Most RecentHighest RatedLowest Rated

Excellent service

Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
LLUVERPOOLSTAR

Bank CBC

Great bank great app.
MMet1313

Bank is great, but

The website is not optimal. Mush better with other banks. The bank itself is great!
WHWhat the heck12245

Happy

Great bank
QQinqin69

Security

Very user friendly. When I call if I need any help with my banking. A human answers! Wonderful!
LLisawoffo
See 23 more reviews

Developer apps

BankCBC Business
BankCBC Business

by Bank of Southern California

💰 Finance

(7)

Free
See developer apps

User experience

🐞

Reported Bugs

7 issues

App always crashes

Bug

Screen name and password doesn't save

Bug

Mobile Check Deposit Never Works

Bug

Touch ID not working for two months

Bug

Forcing login without Touch ID

Bug

Mobile deposit scanning doesn't work half the time

Bug

App has bugs

Bug
✨

Requested Features

5 requests

App needs a makeover with more features

Feature

More robust app and website features

Feature

Ability to see more than 90 days of checkbook

Feature

Rethink clunky interface with a designer

Feature

Implement Face ID and fix Touch ID issues

Feature

FAQ

What can I do with the BankCBC Retail app?

The BankCBC Retail app allows you to perform various banking tasks from your mobile device. You can check your account balances, view recent transactions, make transfers between your accounts, pay bills, and deposit checks remotely. It also includes personal finance tools for budgeting and debt management.

Is the BankCBC Retail app free to use?

Yes, the BankCBC Retail app is available for free to all California Bank of Commerce consumer online banking customers. There are no additional charges for downloading or using the core banking features of the application.

What personal finance features are included?

The app offers personal finance tools to help you manage your money effectively. These features include budgeting capabilities, account aggregation to see all your accounts in one place, auto-categorization of transactions, and tools for managing debt.

How do I deposit a check using the app?

The app features a check deposit function that allows you to deposit checks while on the go. You will typically need to take photos of the front and back of your endorsed check through the app to complete the deposit process.

Who is eligible to use the BankCBC Retail app?

The BankCBC Retail app is available to all existing California Bank of Commerce consumer online banking customers. If you are a consumer customer with online banking access, you should be able to use this mobile banking application.