Bank is great, but
The website is not optimal. Mush better with other banks. The bank itself is great!
Happy
Great bank
Security
Very user friendly. When I call if I need any help with my banking. A human answers! Wonderful!
Excellent service
Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
Love it!
The app allows me to accomplish all of my banking tasks….all from my phone. Super easy to use.
New customer
The best customers service. Great bank
Love the bank - app needs work
The app needs a big time makeover. It is utilitarian at best and not intuitive in the least. The app and the website both need to be way more robust with features and storage - ie need to be able to see more than 90 days of my checkbook. Look at B of A. Granted they have a lot to spend on their app, but it is feature rich and intuitive. PS - PLEASE don’t bombard me with ads while I’m using your app.
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Chris & Grant
Easy to use!!!
Excellent service
Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
Awesome banking
Great and awesome banking can’t express how much I love it
Security
Very user friendly. When I call if I need any help with my banking. A human answers! Wonderful!
Weak Nav and Design
Appears a coder or engineer designed app, poor UI, ugly design. Should have an actual designer rethink the clunky interface, not modern or appealing
Bank
Great tellers in rsm, ca
Always crashes
App always crashes when you need it the most and the new Zelle option is horrible. You need to go through and obstacle to send money. Also the screen name and password doesn’t save. I need to type it in every time!!!
Excellent service
Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
Happy
Great bank
Ca Bank Of Commerce makes it so convenient to deposit funds
Personal touch when you visit in person 💕
Very VERY VERY limited thongs you do on this app Mobile Check Deposit Never Works
Tried depositing checks multiple times from multiple corporations it never works. The transactions dont show anything besides current months transactions. Quite frustrating
Touch ID not working
For two months which seems to be the last update Touch ID is not working. I have an iPhone 8. I have to enter my password every time and it won’t let me activate Touch ID.
As somebody who uses this app all the time this is extremely irritating. When I reported it to the bank they just told me to reinstall it - which doesn’t look like it’s going to help because there’s no new version.
It looks like by the reviews they implemented Face ID and I’m guessing that when they did that they broke the touch ID. That’s bad QA. I used to be in charge of IT Quality so that’s an educated comment!!
As somebody who uses this app all the time this is extremely irritating. When I reported it to the bank they just told me to reinstall it - which doesn’t look like it’s going to help because there’s no new version.
It looks like by the reviews they implemented Face ID and I’m guessing that when they did that they broke the touch ID. That’s bad QA. I used to be in charge of IT Quality so that’s an educated comment!!
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App has bugs
It’s been forcing me to login without my Touch ID at least a month it’s really irritating. When I call the bank (I’ve had 23 years) they are clueless and the manager Crystal who came with the Bank of So Cal never follows up. Also irritating.
