BankCBC Retail User Reviews
Customer Experience
~ Based on 28 written reviews from the US App Store.
What users say
Summarized from real user reviews of BankCBC Retail. Based on 393 reviews and a 4.7/5 average, it highlights the 8 positives and 10 negatives reviewers mention most about this Finance app.
Positive things
- 👍Excellent customer service
- 👍Helpful staff
- 👍Easy to use app
- 👍Accomplish banking tasks from phone
- 👍Human answers when calling
- 👍Personal touch in person
- 👍Great tellers
- 👍Awesome banking experience
Negative things
- 🐛App crashes frequently
- 🐛App is not intuitive
- 🐛App design is poor and clunky
- 🐛Mobile check deposit doesn't work
- 🐛Touch ID/Face ID not working
- 🐛Login credentials not saved
- 🐛Limited features on app/website
- 🐛Zelle option is difficult to use
- 🐛Transaction history limited to 90 days
- 🐛Negative change in deposit format
Is BankCBC Retail Safe?
BankCBC Retail appears safe based on user ratings. AppsHunter Safety Score for BankCBC Retail is 93/100.
This assessment is based on 393 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 393 App Store ratings for BankCBC Retail.
Is BankCBC Retail Legit?
BankCBC Retail appears legitimate, with a few gaps. AppsHunter Legitimacy Score for BankCBC Retail is 73/100.
Based on 73 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
Great bank great app.
The website is not optimal. Mush better with other banks. The bank itself is great!
Great bank
Very user friendly. When I call if I need any help with my banking. A human answers! Wonderful!
Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
The app allows me to accomplish all of my banking tasks….all from my phone. Super easy to use.
The best customers service. Great bank
The app needs a big time makeover. It is utilitarian at best and not intuitive in the least. The app and the website both need to be way more robust with features and storage - ie need to be able to see more than 90 days of my checkbook. Look at B of A. Granted they have a lot to spend on their app, but it is feature rich and intuitive. PS - PLEASE don’t bombard me with ads while I’m using your app.
Show more
Easy to use!!!
Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
Great and awesome banking can’t express how much I love it
Very user friendly. When I call if I need any help with my banking. A human answers! Wonderful!
Appears a coder or engineer designed app, poor UI, ugly design. Should have an actual designer rethink the clunky interface, not modern or appealing
Great tellers in rsm, ca
App always crashes when you need it the most and the new Zelle option is horrible. You need to go through and obstacle to send money. Also the screen name and password doesn’t save. I need to type it in every time!!!
Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.
Great bank
Personal touch when you visit in person 💕
Tried depositing checks multiple times from multiple corporations it never works. The transactions dont show anything besides current months transactions. Quite frustrating
