Nancy True
You guys make banking fun!
Love CBT
Always an ease with them. I’m with this bank for 10 years and plan on staying. Great service and like family to me
Online banking
I’ve talked to a customer service (girl’s name is Lynn Werge) she walked me through the steps for accessing my online banking and despite my computer semi-illiteracy I was able to get it done easily. I really appreciate her insistence and care to make sure I’m able to do what I needed. I moved to another state where is no office of CTB, but I plan to keep my account, because this bank’s customer service is the best I experienced (not only today’s operation) and there was no problem that I was not able to solve, so thank you.
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CBT App
App not user friendly. Extremely difficult when trying to deposit a check. Taking a picture of a check and centering the account number and endorsement are not easy. I had to go into the branch to make my deposit. Luckily it worked with this one check but with several attempts .
…
One star rating because I tried to deposit my check any rejected saying it’s over my limit. Nonsense. I already signed the Back also.
