Bank 5
Amazing bank
Best Bank Mobile App
I love that the mobile app is easy to use!
I also love the people at the Fairhaven Branch, very personable, and knowledgeable.
I also love the people at the Fairhaven Branch, very personable, and knowledgeable.
Great app BUT
Overall the app is fantastic but lately been receiving notifications of blogs that are completely irrelevant to my banking needs. Only way to clear them is to “read” the blog.
App crashing
App continues to crash for months now. Sometimes working and other times crashing (mostly crashing) for my spouse as well. I assume there is a bug that needs to be worked through.
Crashes
The app crashes on and off when I click on the app it goes away real fast. It doesn’t load up.
Crashes
Crashes every time while using faceID, crashes after submitting more than 2 checks for mobile deposit on iPhone 15…
Once great app
A few years ago this app was great. Lately they’ve added features that have just seemed to break the app. The “message” notifications work somedays and other days I have to click the notification 2-3 times to get it to clear. Same with the “Insights and News” notifications. Some days the app opens right away some days it crashed 2-5 times before actually opening.
Show more
Crashes
App always crashes
Awful
I love typing in my password 5x because the app wants to force close after I type it all in. Fix it
Junk
Apps junk
App
Signing in issues, cliches, just signing in now had to try 3 times.
Accessing the app
Never wants to load when your trying to check your account it happens every time
Awful
This app crashes every time I try to log in. I asked my wife if she could try hers and she said she is having the same issue. Also the app has an insight and news tab and leaves red notifications that never clear even if you click on the blog that you have no interest in reading. This app is just seriously awful. Really frustrating that I’ve been with this bank for over 20 years and their technology is stuck in 2002.
Show more
Keeps Crashing
Everytime I go to sign in and use face ID, it briefly opens up the account summary screen before crashing. Also, even when Bank 5 sends you a “confirmation” that you have received a Zelle, it isn’t an actual bank confirmation. I’ve had Facebook marketplace deals where the funds bounced back to the buyer hours after Bank 5 sent me a text message confirming that the Zelle came through and would be deposited into my account. Use Venmo instead.
Show more
Great Bank, But the App Feels Stuck in 2015!
I have nothing but great things to say about Bank5 and its staff the service is excellent, and everyone I've interacted with has been professional, helpful, and kind.
However, the mobile app is a real letdown. It feels outdated, like something from 2015. It's slow, crashes often, and the overall experience is frustrating. In a time when most banking apps are fast, intuitive, and reliable, this one seriously needs a major update.
I hope the bank invests in modernizing the app soon, because the quality of the service deserves a much better digital experience.
However, the mobile app is a real letdown. It feels outdated, like something from 2015. It's slow, crashes often, and the overall experience is frustrating. In a time when most banking apps are fast, intuitive, and reliable, this one seriously needs a major update.
I hope the bank invests in modernizing the app soon, because the quality of the service deserves a much better digital experience.
Show more
Like the app overall
I would suggest offering a “memo” line when making a transfer so I or anyone on the account will know what the transfer was for.
Na
Na
Ty
Straight forward and easy bank app !
Needs improvement
This app needs some updating ! Compared to other mobile banking apps this is my least favorite and inconvenient. I thought of closing my account for that reason !
Just ok
The app is ok. If you want to use bill pay, do it at least a week before it’s due or it’ll get there late. The bill ot is the worst part about the app. Or it could just be bank 5
