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First Citizens' FCU Mobile

First Citizens' FCU Mobile

by First Citizens Federal Credit Union (inc)

900 ratings
67 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • October 31, 2014
  • July 17, 2026

Features

Developer

First Citizens Federal Credit Union (inc)
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First Citizens' FCU Mobile screenshot #1 for iPhone
First Citizens' FCU Mobile screenshot #2 for iPhone
First Citizens' FCU Mobile screenshot #3 for iPhone
First Citizens' FCU Mobile screenshot #4 for iPhone
First Citizens' FCU Mobile screenshot #5 for iPhone
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Reviews summary↘︎
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❓4 answered
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About

Manage your finances on the go with secure and easy mobile banking. Access accounts, pay bills, deposit checks, and control your cards from anywhere. Set alerts and find nearby locations for convenient banking.

✓Check account balances
✓View transaction history
✓Pay bills and people
✓Deposit checks
✓Turn off debit/credit cards
✓Set account alerts
✓Transfer funds
Show original description

What users say

Summarized from real user reviews of First Citizens' FCU Mobile. Based on 900 reviews and a 4.5/5 average, it highlights the 9 positives and 10 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Convenient
  • 👍Easy to use
  • 👍Great customer service
  • 👍Friendly and helpful
  • 👍Straight forward
  • 👍Great app
  • 👍Well laid out
  • 👍Awesome banking
  • 👍Excellent navigation

Negative things

  • 🐛Not intuitive
  • 🐛Face ID issues
  • 🐛Tedious login process
  • 🐛Glitchy mobile deposit
  • 🐛Difficult to use
  • 🐛Lacks features from previous app
  • 🐛Delayed transaction updates
  • 🐛Frustrating bill pay
  • 🐛Crashes and loading issues
  • 🐛Outdated and problematic
See all reviews
+1

What's New in First Citizens' FCU Mobile

4333.2606.478

July 17, 2026

This version includes fixes, performance improvements, and enhancements to security capabilities.

User reviews

Most RecentHighest RatedLowest Rated

Convenient

Having the First Citizens app is convenient. It is easy to use and handy when in a pinch.
StephhhyyyJoStephhhyyyJo

The app and new on line banking

It’s terrible, not intuitive at all, the old app was much much easier to use, tidal piece of garbage. Face ID does not work, I’ll be changing banks because of this new interface.
lord humgoiuslord humgoius

Great people

Just great customer service, always friendly and helpful.
John42611218John42611218

Happy client

Always been so patient with me and when I don’t understand things ..
DianeeeeemDianeeeeem

Easy to use

Straight forward, easy to use app.
RVcapecodRVcapecod
See 62 more reviews

User experience

🐞

Reported Bugs

4 issues

Face ID not working

Bug

Mobile deposit not functioning

Bug

Repeated login issues

Bug

Crashes and loading problems

Bug
✨

Requested Features

5 requests

Ability to make mortgage principal payments online

Feature

Option to deposit checks

Feature

Landscape mode

Feature

More detailed transaction information

Feature

Reminders and Popmoney in Pending Payments

Feature

FAQ

What can I do with the First Citizens' FCU Mobile app?

The app allows you to manage your finances on the go. You can check account balances, view transactions, pay bills and people, deposit checks, turn off your cards, set account alerts, transfer money between accounts, and find ATM and branch locations.

Is the First Citizens' FCU Mobile app free to use?

Yes, the First Citizens' FCU Mobile Banking app is free to use. However, your mobile phone service provider may charge for text messages and web access. Please check your plan details with your provider.

Who is eligible to use the First Citizens' FCU Mobile app?

This mobile banking service is available to all First Citizens' Federal Credit Union online banking members. You must have an existing account with First Citizens Federal Credit Union to use the app.

What are the requirements to use the app?

To use the app, you need to be a member of First Citizens' Federal Credit Union and have an active online banking profile. A mobile network or Wi-Fi connection is also required for access.