BankSanJuans User Reviews

Customer Experience

Positive experience46.7% of reviews
Neutral6.7% of reviews
Negative experience46.7% of reviews

~ Based on 15 written reviews from the US App Store.

Is BankSanJuans Safe?

BankSanJuans appears safe based on user ratings. AppsHunter Safety Score for BankSanJuans is 96/100.

This assessment is based on 1,572 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 1,572 App Store ratings for BankSanJuans.

Is BankSanJuans Legit?

BankSanJuans appears to be a legitimate app. AppsHunter Legitimacy Score for BankSanJuans is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Freezes

Lately the app will not open. It just sits there at the home screen. Iphone 16 pro.

CARDS DO NOT LOCK

I have locked my card on both accounts and somehow payments still come through.

Ease of use.

Easy to understand and use.

You trashed this app more than before

You made it harder to just pull up my bills stop over thinking all of it and make it what it was. Easy! You have literally screwed us all so called updates on a simple app now it’s trash af!

Love my Credit Union

Always feels like small town! I feel known every time I call.

Very Friendly Staff

Everyone I’ve interacted with at either of the Durango, CO branches has been courteous and accommodating.

That being said, when I was attempting to explore fortuitous options regarding my life savings (specifically my employer contributions,)
The local staff was ignorant of the available offerings.

Despite the “boilerplate printouts” that defined my option to control an owner-directed IRA, I learned, that “this was not a product they provided.”

After I left in search of better options, a Glacier Bank representative called me and offered interest bearing options for my employer matched contributions.

The One Big Happy Little Bank proved to be one nugget of a big chicken.

I have been consistently pleased with my interactions with the local staff, in terms of friendliness and professionalism.

The lack of knowledge is my only complaint.
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Love my bank!

This bank is small enough to help when needed but by being a "glacier bank" is also big enough to be good for other reasons !
I love my local Pagosa Springs CO branch !

Bank review

I Love my Bank!

No compatibility option

iPhone X not supported on the new update… add a version compatible with IOS 16 PLEASE

Digital Banking

Very convenient!

Absolutely Terrible

Glitchy, doesn’t work most of the time. Transfers fail more times than not, terrible terrible app

Very poor & performance service

Bad manager

The Worst Banking APP available

This web site consistently is screwed to the Max. I get asked to reset password almost every time., can’t pay bill because it’s impossible to add a payee now. Absolutely freaking hate it. Will quit soon

App not working

The wedsite isn’t either. My transactions are not showing up. If I wasn’t someone who pays close attention to my transactions this could set me up for a downfall of overdrafts. Not even the ore authorization transaction are showing up so it looks like I have more in the bank then I actually have. This could mess a lot of people up if it’s happening to others. Walmart says the bank has put a ten day hold on a transaction I made yet when I called the bank they blamed Walmart which I do not believe this is on the banks side considering I have two other credit card payments that I made a few days ago that day they went through on their end but aren’t showing up on my transactions and I just got locked out of the bank app while trying to change my primary phone number. I usually sign in with a four digit code then all of the sudden it wants my password and I tried to sign in with that and then a window pops up and said there’s a server error. So I try to delete the app and reinstall and no luck with that so then I deleted the app again and tried to sign in on the browser with still no luck. Same server error pops up so I’m assuming their servers are down?
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Unreliable

Can’t tell you how many time the app tells me there an error loading my bank information. Very frustrating when you need to know how much money of your they have and the app can’t tell you.