Easy fix for five stars
There’s really only one thing I want to eat from this restaurant, and it’s the Beyond burger. And I would like to be able to order it through the app without cheese (real or otherwise). However, for reasons unknown, it is impossible to remove the cheese using the app. This appears to be the only item on the menu that does not have this as an option. As no one reads special instructions notes (I can’t blame them because people are quite bizarre), this means the app is entirely useless to me. Otherwise, a great restaurant, but one incredibly easy to fix shortcoming in the app would make this a five-star review.
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Useless
Downloaded the app and set up an account then it wouldn't recognize my address no matter what I tried, even though I know there's a location nearby and order delivery from it every month or so on other platforms. Fix this!
App doesn’t work for delivery
Every time I put in my address for delivery, it says address not found. Looks like this is only for store pick ups. I’ll stick to using Uber Eats/GrubHub
Poor Customer Service
An employee informed me of a promotion and after I followed her instructions, I was told that they could not comply. Additionally the manager Charlie Rivera had the audacity to berate me over the phone. I will never support that location again
BEWARE!! App will rob you
Beware! This app will charge your credit card and then not put the order through. This just happened to me and when I called Bareburger, they refused to honor the order, a promo code, and points that I had accumulated.
Terrible company, wonky app that doesn’t work. Go elsewhere.
Terrible company, wonky app that doesn’t work. Go elsewhere.
