Can’t find any of my devices
Hard set up. Still struggling. Cant locate anything
Disappointing experience
I had a very disappointing experience with this company and would not recommend them.
The software itself has been unreliable. It frequently lags, and one of the main reasons for buying a kids’ smartwatch—being able to see your child’s live location—doesn’t work properly most of the time. The previous watch we had from them also used to ring randomly for no apparent reason.
On top of these technical problems, I returned the watch in good condition, but the company later charged me claiming that it was broken. To the best of my knowledge, there was no damage to the watch when I packaged and returned it.
Overall, I’m very unhappy with both the product quality and the way the return was handled. Based on my experience, I would be very cautious about buying from this company.
The software itself has been unreliable. It frequently lags, and one of the main reasons for buying a kids’ smartwatch—being able to see your child’s live location—doesn’t work properly most of the time. The previous watch we had from them also used to ring randomly for no apparent reason.
On top of these technical problems, I returned the watch in good condition, but the company later charged me claiming that it was broken. To the best of my knowledge, there was no damage to the watch when I packaged and returned it.
Overall, I’m very unhappy with both the product quality and the way the return was handled. Based on my experience, I would be very cautious about buying from this company.
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Call sounds off
When I call my daughter it sounds like a bird chirping loud
Bark
I would like him to get no emails , only download stuff I approve, take pictures, call people I approve & be able to be alerted when he wanders away from me& to track him then
Bring back Satellite map view!!!
Please change the map view back to satellite! I really dislike the new map. It makes it much harder to precisely see where my child is, which is one of the main reasons I have the watch. I want him to have some independence in public spaces while still being able to see his exact location. The satellite view made that so much easier.
I also have a red notification indicator that will not go away even when there are no new notifications. The only way I can clear it is by deleting and reinstalling the app, which is really annoying.
Please bring back the satellite map view and fix the notification issue!
I also have a red notification indicator that will not go away even when there are no new notifications. The only way I can clear it is by deleting and reinstalling the app, which is really annoying.
Please bring back the satellite map view and fix the notification issue!
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Tried deleting
Won't let you cancel do not subscribe
nearly scam worthy
DO NOT waste your time. go read other reviews on trustpilot or anywhere else. service doesnt work. equipment is samsung JUNK theres a reason its so cheap. go to a real phone carrier. and their customer service actually infuriated me. nothing but hollow empty responses, they do not care about customers at all. just trying to scam you out of as much money as they can before you finally just turn and run. Preying on parents fear and wanting to protect their child while they scam you
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Should’ve bought candy crush powers instead
I actually hate this app. I can’t believe I spent a hundred dollars on it. There’s so many hacks to work around the parental controls. You have to hook it up to a working computer often. Otherwise it doesn’t transmit anything and gives my Daughter time to delete things. No blocking for Snapchat no blocking for TikTok for iPhone actually ridiculous I’ve just taken her phone away altogether, which is probably the best thing. It’s too confusing with this app and the kids app and trying to figure out all the controls. The how to videos are actually ridiculous and unhelpful. It actually locked my phone too. which has caused me to be blocked from getting on the Internet. You would think with all the AI and technology advancement, This app would be so much easier to use. whoever develops this needs to fix it. I should’ve bought candy crush power ups instead.
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Doing to much
The app itself is functional. The problem is that Bark is trying to be social media hub too. I don’t alerts for games and daily moments.It also doesn’t all you complete setup unless link all of its suggested social app even if your kids don’t use them.
Glitchy as all get out
Nothing works the first time. I get notifications every few minutes that my daughter left home and then returned when she doesn’t even have her iPad on her. Sends you urgent notifications that are just links to news stories about internet tech news. The whole app is super janky.
Not helpful
Cannot monitor Snapchat
Non kid friendly
Sorry I wasted my time on this
It was great until it wasn’t.
It just stopped working. And it doesn’t give a very good notification when it’s no longer connected to your child’s phone. I would have to do a frequent troubleshooting at length to get it working again, then it would lose connection again.
It lost connection so much that it barely monitored anything. It worked wonderfully when we had it for the first few months but not anymore. It is really disappointing.
It lost connection so much that it barely monitored anything. It worked wonderfully when we had it for the first few months but not anymore. It is really disappointing.
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It’s complicated
Could have found an easier way to add extra kids when you have more than 1 setting up and checking the map is always so off, you fix one thing and then something less doesn’t work correctly. It should be an easier way for the kids to answer especially if an emergency
Great concept, horrible execution
I consider myself very tech savvy and I wanted to throw my laptop at the wall while trying for over an hour to get this thing installed and set up. I stepped away from it and later my daughter comes to me crying because nothing is working on her tablet! The app is not intuitive and the set-up process was full on bugs and glitches. I can’t even begin to describe the level of frustration this program has caused. I spent an hour adjusting privacy settings on my daughter’s tablet and now I can’t figure out how to un-do all of it! Do yourself a favor and save yourself the headache, unless they do major improvements, this is NOT worth it IMO.
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HATE THIS
So my mom got this app without telling me. And I said mom I need privacy for my own good I do not want a ai tool tracking me. And always I am SAFE and I’m 9 this is from a kids perspective so kids delete this app🙄
Total fail for iOS
App and Bark Sync devices are a total technology fail, won’t work with iPhone, support services are also worthless. Waste of money and major waste of time.
This app is terrible.
It let's your parents control your life, it alerts random things that aren't even bad, it gives you no privacy, and it makes children lose trust and fear their parents. This app kills children's mental health..
This is not good for kids.
Children often times do have their struggles though I believe apps like this intrude upon their own privacy as well as worsen their feelings because they feel a lack of freedom.
Awful App
While we enjoy the service overall the app and software are awful….as well as their support.
