Mark
I have been using this app to co parent for a while now and thus far I haven’t had any problems. It’s simple to use and just gives both parties that bit of safety. Thanks for making this easier AppClose 👍🏻
SSharkymarky85
Unable to make calls
AppClose is the only way I am able to communicate with my child, and for three consecutive days, I have been unable to make a single successful phone call.
Every time I attempt to call, I immediately receive a message saying “user is busy.” I can try 20 times a day, and all 20 attempts result in the same message without the phone even ringing.
Both my iPhone and the AppClose app are updated to their latest versions. I have contacted customer support and received absolutely no response.
This is extremely frustrating and unacceptable, especially for an application designed to help parents communicate with their children. When this app is the only authorized way to contact your child, a problem like this is not a minor inconvenience. It means going days without being able to speak to your own child.
Three days without communication and no response from customer support is completely unacceptable.
Every time I attempt to call, I immediately receive a message saying “user is busy.” I can try 20 times a day, and all 20 attempts result in the same message without the phone even ringing.
Both my iPhone and the AppClose app are updated to their latest versions. I have contacted customer support and received absolutely no response.
This is extremely frustrating and unacceptable, especially for an application designed to help parents communicate with their children. When this app is the only authorized way to contact your child, a problem like this is not a minor inconvenience. It means going days without being able to speak to your own child.
Three days without communication and no response from customer support is completely unacceptable.
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SSansao1988
Warning re:payments… inferior product and my ex agrees
This is written no where that I could find, but you are limited to no more than $100 per transaction per day for the first 30 days of active use which then automatically increases to $500. Just be aware that for the first 30 days of active use, you won’t be able to make timely payments over $100. Also, there is no option to pay outside of the app, such as by check, which the competing software does allow. It’s a cheaper platform but definitely inferior and my ex agrees. Hey, at least we can agree on that!
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MMikethevet
Error - can’t text or call and notifications wrong
Every time that I try to send a message or connect a call, it gives me an error message saying that something unexpected happened. It’s also showing me that there are three notifications and there are no notifications within the app. I don’t mind paying for a subscription, but at least have it work if we’re up to me, I would’ve chose something else, but this is court-ordered and they need to fix it immediately
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Tteddee87
From Completely free to paid subscription model
While I do understand costs of development, storage, servers, etc. it sucks that the developers didn’t utilize ways to keep this a free service for co-parents.
JJonathan12uiz
