Frustrating to use and exploitative subscription
This app is way overrated and frustrating to use. I feel as though most features can be manually performed in other programs, and this app just does it worse but stuff is at least saved (main purpose of the app) for all you evil parents who like to manipulate and alienate the other parent
LLclundrtkr
My IPV with Child built a bot of me on here. They told me.
He was already found guilty in court of being emotionally aka psychologically abusive in 2021 & no he did not ever have permission to not ask me for permission first in all matters pertaining to my info.
RRemind100n8090
Call recording
You can’t/don’t have the option to record incoming phone calls!
AAnsonrivers36
Buggy and no support
Notifications are bugged. Badges will show messages unread even though there are none. Happens on all devices and web. Good luck with customer support; it’s non-existent. It’s even sadder we have to pay for this and courts think it’s a positive application.
Bbillw5
Payment transfers in indefinite limbo
I received two emails well over a month ago indicating that they could not transfer funds that had been sent to me and that I should contact support, which I did…6 times. All I was told was that they were, “Looking into it”. At one point, they said they didn’t have any account or bank information on file for me, since I cancelled the app due to my extreme frustration with them and their support. Funny, they had no problem continuing to charge me the monthly subscription fee, drawing the funds from my bank acct. before I complained to them about that and they eventually reversed that charge. Which means You DO have an account and a bank source for me! Bottom line: they are still holding my money, have made NO effort to resolve the issue or respond back to my inquiries, and now I’m forced to take this matter up with BBB and CFPB.
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PPJMuck
