Glitchy
This app could be great but it is ridiculously glitchy. Messages disappear after they have been written. Half the time the app doesn’t open, and you have to keep closing the reopening. Making changes to the shared calendar are more difficult than needed. The really annoying thing here is that, given I’m in a high conflict situation with my ex, there is already a massive amount of emotion involved when using the app. When it is so glitchy is just makes things so much worse. The shared finances are good and work well. Please please sort out the app. At the moment I’ve paid a huge amount of money for something which, a lot of the time, is causing me even more stress.
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Started well now terrible seeking refund
Paid a very large sum of money for one year subscription to cover my ex and I as this was recommend to me. Started well, functional beta video calling (crucial for us) perfect. Next week video calling stops, advised bugs will be ironed out by April. It’s now July, app frequently won’t open. Received messages NEVER show without closing and reopening app (I’m prompted by helpful email), video calling never works, sent messages are disappearing about 1/3 of time, so great care and effort to write sensitive messages wasted. I have to remember to copy and re-paste/re-send for when they just vanish. App supposed to problem solve awkward communication instead causes many more problems, messages not received as not sent(!), effort of re-typing; accusations of making it difficult as video calling fails, app just not opening at all so now given up and just using website. Utterly appalling experience, unethical to put people through this. Developers refuse refund as bought through Apple. Apple won’t refund as beyond initial period now having to pursue credit card company. Developers need to test and not (finally) ask me to show the problems). You are happy enough to take big money off people struggling I don’t have time to do your testing and have again paid big money I don’t have to use App Close (was sent some discounted prices after their trial period).
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Simple and easy to use
This app has been absolutely fantastic. The web page version is more user friendly than the phone app. I have no issues with the phone app. It is a simple platform, it gives html simplicity. The best features are the tracking of all activity on the account. This helps identify what’s going on especially if you have notifications turned off. This platform allows me to share all information with a coparenting without needing any direct communication with a personal device. Expenses related to the children, document sharing, calendar information, contacts of relevant parties in the lives of the children, and my favorite part is having different conversation threads that can be labeled.
This is the most affordable parenting app available if you need a communication platform that tracks parenting conversations and activities but no video or phone calls. Just $170 for the whole family. No need for each parent to pay their own membership.
This is the most affordable parenting app available if you need a communication platform that tracks parenting conversations and activities but no video or phone calls. Just $170 for the whole family. No need for each parent to pay their own membership.
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Keep getting charged
I continue being charged even after canceling the subscription. This is the second charge. I have made attempts to reach out about this. No one has gotten back to me. When I have tried to log in, it keeps saying my account doesn’t exist. It’s so disappointing and being charged $200 for the second time is really hard considering the cost of living. I will be taking this further.
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El chat no funciona bien
El chat no funciona bien, llegan los mensajes con retraso lo que no permite mantener una conversación fluida. El soporte es inexistente. Les puse una reclamación, dijeron que lo iban a mirar, y ya no contestan
