Base360 Social

Base360 Social is the mobile companion to the Base360 AI platform. It gives property management and hospitality teams one place to handle guest and customer conversations while they are away from a desk. The app signs in to your existing Base360 workspace and stays in sync with the web dashboard in real time. UNIFIED INBOX Every guest conversation your workspace receives, in one thread-based view, with the same filters and composer your team already uses on the web. AI AGENTS Review the automated assistants that draft and send replies on your team's behalf, and see what they have handled. CRM Look up a guest or customer, open their profile and see the history behind the conversation you are answering. TEMPLATES Send approved message templates for the replies your team sends most often. KNOWLEDGE BASE Search the answers your team and your AI agents rely on, from your phone. NOTIFICATIONS See the conversations that have been escalated and still need a person. Base360 Social requires a Base360 organization account. It is a business tool for operators who already run their properties on Base360 AI — there is no public or consumer content in the app. If your organization is new to Base360, you can create an organization account from the sign-in screen. BASE360.AI LTD, Railway Arch 191 Hercules Road, London, England, SE1 7LD.