Close CRM

Close CRM

The CRM built for growth

51 ratings
42 reviews
Free

Details

  • Released
  • Updated
  • April 27, 2023
  • October 8, 2026

Features

Close CRM screenshot #1 for iPhone
Close CRM screenshot #2 for iPhone
Close CRM screenshot #3 for iPhone
Close CRM screenshot #4 for iPhone
Close CRM screenshot #5 for iPhone
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About

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

✓Direct communication with leads
✓AI-powered call transcription
✓Lead and contact detail access
✓Activity feed for context
✓Quick data entry and task management
✓Push notifications for updates
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What users say

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+1

What's New in Close CRM

5.2.5

October 8, 2026

Performance improvements and bug fixes.

User reviews

Great crm, horrible app

I love this crm on a browser but the app is terrible. Almost impossible to use due to being so slow and glitchy.

Actually considering other crm’s simply due to the fact that they have invested into building out real mobile apps that function properly.

Optimized poorly

It’s optimized pretty poorly. Great on desktop but very difficult to navigate and manage on mobile/ipad. iPad doesn’t even have a full size version it’s mobile sized. The app has a lot of features missing and just poor functionality. Crashes as well. Also, it wastes your telefony usage because it seems like every 10 calls you make, even if the other person is speaking you don’t hear them talking at all nor do you hear it ringing. Very broken app. Sometimes I handle my business on the go so I’m strongly considering switching to another dialer.
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30 min delays

There is some massive delays on using the app on mobile. I enjoyed being able to see missed calls and messages if I happened to be away from my desk. It allowed me to quickly answer simple questions without having to jump on my laptop to do so.
A 30 min delay is terrible and needs to be fixed.

Way too laggy

Love my close on the computer. But the mobile app is too slow too often. I like dialing from my phone, saw close had a phone app so I bought in. Sadly it is honestly way too slow to use.

Why bother with iPad?

There’s no full screen capability on the iPad, it’s a glorified version of the iPhone (which I get is still iOS, but no other app struggles with that, including Slack which could still use the regular iOS window). Disappointing, could’ve been a really powerful tool.

User experience

🐞

Reported Bugs

26 issues

App is slow and glitchy

Bug

App crashes

Bug

30 min delays

Bug

App is laggy

Bug

No full screen capability on iPad

Bug

App is super laggy and does not respond well

Bug

App is super laggy and does not function well

Bug

Calls glitchy, skips on outgoing calls

Bug

Texting feature doesn't load

Bug

SMS/email part of inbox doesn't work

Bug

Error messages when linking with chat gbt

Bug

App is consistently glitchy and weird

Bug

Infinite loop when accessing lead details

Bug

Search function constantly freezes and crashes

Bug

Search function not searching at all

Bug

Edit email feature does not open saved email

Bug

App doesn't load on iPhone 14 pro iOS 17

Bug

Close app won't load or open

Bug

App crashes every 2 min

Bug

Takes forever to load anything

Bug

Lag when scrolling

Bug

Creates duplicate texts

Bug

Returns to Inbox all the time

Bug

Doesn't load after search and click

Bug

Crashes everytime user opens a lead

Bug

Takes forever to lead

Bug
✨

Requested Features

15 requests

Invest in building proper mobile apps

Feature

Optimize for mobile/iPad

Feature

Full-size version for iPad

Feature

Add missing features to mobile app

Feature

Fix telephony usage issues

Feature

Fix texting feature

Feature

Fix edit emails feature

Feature

Add support for chat GPT feature

Feature

Improve UI/UX for mobile app

Feature

Roll back phone calls feature until option to disable

Feature

Fix bugs in desktop app

Feature

Make app fluid and less laggy

Feature

Fix infinite loop bug

Feature

Fix search function freezing/crashing

Feature

Fix app not loading after search and click

Feature

FAQ

What does the Close CRM mobile app do?

The Close CRM mobile app allows sales teams to manage their leads and customer interactions directly from their mobile devices. It facilitates communication through calls, texts, and emails, provides quick access to lead information, and enables task management and note-taking on the go.

What are the key features of the Close CRM mobile app?

Key features include the ability to communicate directly with prospects and customers, AI-powered call transcription and summarization through an add-on, quick access to lead and contact details, a lead activity feed for context, and the ability to add notes, update opportunities, and manage tasks.

Is the Close CRM mobile app free to use?

The app itself is free to download and use, however, a Close account is required to access its full functionality. Pricing for the Close CRM service is not detailed in the provided description but the mobile app is free to download.

What are the common use cases for the Close CRM mobile app?

Common use cases include staying in touch with leads while away from the desk, increasing sales cadence effectiveness by making calls and sending messages directly from the app, and quickly updating information or managing tasks between meetings or while traveling.

What are the system requirements for the Close CRM mobile app?

The description states that a Close account is required to use the Close CRM for iOS. Specific iOS version requirements or Android compatibility are not detailed in the provided text.