Close CRM

Close CRM

The CRM built for growth

44 ratings
42 reviews
Free

Details

  • Released
  • Updated
  • April 27, 2023
  • April 13, 2026
Close CRM screenshot #1 for iPhone
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About

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Direct communication with leads
AI-powered call transcription
Lead and contact detail access
Activity feed for context
Quick data entry and task management
Push notifications for updates
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What's New in Close CRM

5.2.1

April 13, 2026

Fixes a bug with incoming calls

User reviews

Great crm, horrible app

I love this crm on a browser but the app is terrible. Almost impossible to use due to being so slow and glitchy.

Actually considering other crm’s simply due to the fact that they have invested into building out real mobile apps that function properly.

Optimized poorly

It’s optimized pretty poorly. Great on desktop but very difficult to navigate and manage on mobile/ipad. iPad doesn’t even have a full size version it’s mobile sized. The app has a lot of features missing and just poor functionality. Crashes as well. Also, it wastes your telefony usage because it seems like every 10 calls you make, even if the other person is speaking you don’t hear them talking at all nor do you hear it ringing. Very broken app. Sometimes I handle my business on the go so I’m strongly considering switching to another dialer.
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30 min delays

There is some massive delays on using the app on mobile. I enjoyed being able to see missed calls and messages if I happened to be away from my desk. It allowed me to quickly answer simple questions without having to jump on my laptop to do so.
A 30 min delay is terrible and needs to be fixed.

Way too laggy

Love my close on the computer. But the mobile app is too slow too often. I like dialing from my phone, saw close had a phone app so I bought in. Sadly it is honestly way too slow to use.

Why bother with iPad?

There’s no full screen capability on the iPad, it’s a glorified version of the iPhone (which I get is still iOS, but no other app struggles with that, including Slack which could still use the regular iOS window). Disappointing, could’ve been a really powerful tool.

FAQ

What does the Close CRM mobile app do?

The Close CRM mobile app allows sales teams to manage their leads and customer interactions directly from their mobile devices. It facilitates communication through calls, texts, and emails, provides quick access to lead information, and enables task management and note-taking on the go.

What are the key features of the Close CRM mobile app?

Key features include the ability to communicate directly with prospects and customers, AI-powered call transcription and summarization through an add-on, quick access to lead and contact details, a lead activity feed for context, and the ability to add notes, update opportunities, and manage tasks.

Is the Close CRM mobile app free to use?

The app itself is free to download and use, however, a Close account is required to access its full functionality. Pricing for the Close CRM service is not detailed in the provided description but the mobile app is free to download.

What are the common use cases for the Close CRM mobile app?

Common use cases include staying in touch with leads while away from the desk, increasing sales cadence effectiveness by making calls and sending messages directly from the app, and quickly updating information or managing tasks between meetings or while traveling.

What are the system requirements for the Close CRM mobile app?

The description states that a Close account is required to use the Close CRM for iOS. Specific iOS version requirements or Android compatibility are not detailed in the provided text.