Comparison

JustCall vs Close CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

JustCall

Establish a global presence with a local or toll-free number in over 58 countries. Manage international call centers, sales teams, and customer support efficiently. This cloud-based system requires no new hardware, allowing you to make and receive calls and SMS directly on your existing devices.

Highlights
  • Local and toll-free numbers in 58+ countries
  • International call center management
  • In-built CRM and rating system
  • Global sales team empowerment
  • SMS and call tracking
  • No new hardware required
Features
Read full description

Get a local or toll-free phone number in any of the 58 countries (including US, UK, Australia, South Africa, Japan, European countries & more) and start making & receiving calls and SMS. Create and manage your own international call center, helpdesk or global sales team within seconds and minutes. With in-built CRM, rating system and integrations, you can replace your old-school telephony systems with a new age, scalable and omni-present phone system. With a click of button, take your business global. Improve your perception and make your international clients comfortable by providing them with a local number to call. Empower your sales team to explore global sales opportunities and keep a close and real-time track of their activity and performance. You don't need any new hardware or cable or sim. All you need is a Justcall account and your phone or computer. Make calls using our app or website and receive calls directly on your phone number (without any internet requirement) Let's get started with Justcall now.

About

Close CRM

This mobile application allows sales teams to communicate with prospects, manage leads, and log activities on the go. It offers AI-powered call transcription and summarization, providing quick access to customer details and recent communications.

Highlights
  • Communicate with prospects and customers
  • AI-powered call transcription and summarization
  • Access Lead and Contact details
  • Manage Tasks and update Opportunities
  • Push notifications for texts, calls, voicemails
Features
Read full description

See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.

Screenshots

JustCall4 screens
Close CRM4 screens

Verdict

The call

The clearest difference is rating: JustCall at 4.4 against Close CRM's 3.5. JustCall also leads on update cadence (weekly vs every 4 weeks) and ratings volume (1.1K vs 52). Close CRM's advantage is monetization model (free vs freemium) and review sentiment (36% vs 26%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

JustCall holds the better App Store score, 4.4 against 3.5. That said, the two scores are not equally well evidenced: JustCall has 1.1K ratings behind it against 52, so its average is the more settled of the two. Written reviews complicate that: 26% of JustCall's written reviews are positive against 36% of Close CRM's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

JustCall ships an update weekly, Close CRM every 4 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 4 level
JustCall versus Close CRM: the parameters behind the verdict, then further details
ParameterJustCallClose CRM
PriceFreeFree
Rating4.4 (1.1K ratings) — better3.5 (52 ratings)
Positive reviews25.6% of reviews36.4% of reviews — better
Number of ratings1.1K — better52
Update frequencyWeekly — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.1 — better
Further details — not scored
Size72 MB40 MB
Age rating4+4+
DeveloperSLABS Technologies Private LimitedElastic Inc

Customer experience

JustCall

All ratings1,144 ratings
Positive83.0%
Neutral4.9%
Negative12.2%
Written reviews78 reviews
Positive25.6%
Neutral7.7%
Negative66.7%

Close CRM

All ratings52 ratings
Positive53.8%
Neutral9.6%
Negative36.5%
Written reviews44 reviews
Positive36.4%
Neutral9.1%
Negative54.5%

User reviews

JustCall

From 1.1K App Store ratings

What we love

  • 💯 Excellent value for money
  • 🚀 Smooth and reliable performance
  • 🤖 Impressive AI capabilities
  • 👍 Easy to use and intuitive

Room to improve

  • 🐛 Frequent bugs and crashes
  • 🔌 Unreliable call quality and connectivity
  • 🕰️ Slow and unresponsive app
  • 💸 Expensive pricing and hidden fees

Close CRM

From 52 App Store ratings

What we love

  • 👍 Great CRM on browser
  • 👍 Good for making calls
  • 👍 Easy to use on desktop/laptop
  • 👍 Helpful for closing deals on the go
  • 👍 Good support team

Room to improve

  • 🐛 Slow and glitchy app
  • 🐛 Poorly optimized for mobile/iPad
  • 🐛 Missing features on mobile
  • 🐛 Crashes frequently
  • 🐛 Wastes telephony usage

Bugs and requests

JustCall

Reported bugs

4 issues
  • Texts getting truncated or not sending
  • Inability to make or receive calls at times
  • Inconsistent performance across different devices
  • Syncing issues between mobile and desktop apps

Requested features

4 requests
  • Improved group messaging functionality
  • Better integration with popular CRMs
  • Enhanced notification system for missed calls/messages
  • More customization options for user interface

Close CRM

Reported bugs

26 issues
  • App is slow and glitchy
  • App crashes
  • 30 min delays
  • App is laggy
  • No full screen capability on iPad
Show 21 more
  • App is super laggy and does not respond well
  • App is super laggy and does not function well
  • Calls glitchy, skips on outgoing calls
  • Texting feature doesn't load
  • SMS/email part of inbox doesn't work
  • Error messages when linking with chat gbt
  • App is consistently glitchy and weird
  • Infinite loop when accessing lead details
  • Search function constantly freezes and crashes
  • Search function not searching at all
  • Edit email feature does not open saved email
  • App doesn't load on iPhone 14 pro iOS 17
  • Close app won't load or open
  • App crashes every 2 min
  • Takes forever to load anything
  • Lag when scrolling
  • Creates duplicate texts
  • Returns to Inbox all the time
  • Doesn't load after search and click
  • Crashes everytime user opens a lead
  • Takes forever to lead

Requested features

15 requests
  • Invest in building proper mobile apps
  • Optimize for mobile/iPad
  • Full-size version for iPad
  • Add missing features to mobile app
  • Fix telephony usage issues
Show 10 more
  • Fix texting feature
  • Fix edit emails feature
  • Add support for chat GPT feature
  • Improve UI/UX for mobile app
  • Roll back phone calls feature until option to disable
  • Fix bugs in desktop app
  • Make app fluid and less laggy
  • Fix infinite loop bug
  • Fix search function freezing/crashing
  • Fix app not loading after search and click

In-app purchases

None

JustCall

No in-app purchases

None

Close CRM

No in-app purchases

Questions

Is JustCall free?
JustCall is free to download, with no in-app purchases.
Is Close CRM free?
Close CRM is free to download, with no in-app purchases.
Which has better reviews, JustCall or Close CRM?
JustCall is rated higher. JustCall averages 4.4 out of 5 from 1.1K ratings, while Close CRM averages 3.5 from 52 ratings.
Do JustCall or Close CRM have ads?
Neither JustCall nor Close CRM shows ads.
Which is updated more often, JustCall or Close CRM?
JustCall ships an update weekly, and Close CRM every 4 weeks. Most recently, JustCall was updated on November 2, 2026 and Close CRM on November 3, 2026.

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