Why bother with iPad?
There’s no full screen capability on the iPad, it’s a glorified version of the iPhone (which I get is still iOS, but no other app struggles with that, including Slack which could still use the regular iOS window). Disappointing, could’ve been a really powerful tool.
App Glitches A Lot
I have been satisfied using this platform on my laptop or CPU as it runs flawlessly. But I work in the field and I always have to be on the go! Therefore, I tend to utilize it on my iPhone 15 Pro w/ 256GB. However, let me start by stating regardless of my network, it is super laggy and does not respond well. I have emailed Close support about many issues on the iOS platform.
CLOSE:
PLEASE HAVE YOUR TOP TIER BACKEND SUPPORT TROUBLESHOOT THIS APP & MAKE IT FLUID & LESS LAGGY!!
Thank you for a brilliant & useful app.
CLOSE:
PLEASE HAVE YOUR TOP TIER BACKEND SUPPORT TROUBLESHOOT THIS APP & MAKE IT FLUID & LESS LAGGY!!
Thank you for a brilliant & useful app.
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Stopped working on iOS 16 after latest update
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Mobile App Very Laggy
I have been using this app in my iPhone 15 Pro Max, for last few months and I have to say at first it was great….but nowadays it’s super laggy and does not function well causing me to miss out on my metrics. I would suggest their Dev Team to restructure update their UIE (User Interface Experience). Even they have a helpful support team, they are not responsive enough & are not fluent in fixing any issues at hand. PLEASE CLOSE BOSS UP & OWN UP!!! NOT EVERYONE HAS A LAPTOP TO LUGG AROUND!!
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Calls glitchy
I really like close.com but their phone app skips whenever I make an outgoing call to the point it’s unusable. It’s really the only feature I need from mobile that just doesn’t work for me.
Please fix the texting feature!
Everything else is great. Overall I really enjoy the app but communication is key for any sales org. If I can’t text clients back on the app it defeats the purpose of having the feature on there honestly. When I am on the road I have to wait to text my clients back when I get back on my computer which slows me down and When I try to text clients it doesn’t load. Less speed = less $$ for my business.
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Slow if it is working at all
So slow, and that’s when it actually works. I’m not sure all features ever work but at least the sms/email part of the inbox should.
No support for chat gbt feature
I loved this app in the beginning as I was using it in chat gbt and is the only reason I’m using the app. However. After trying for days to link the close crm app with chat gbt. I’ve given up. Just keep getting error messages and there seems to be no support for this app
Eh
Solid platform & one of the best I've used on a laptop or PC. The mobile though? I have an iPhone 14 Pro with a massive amount of storage and the app is consistently glitchy and weird. Literally just feels terribly optimized w/ compromised core functionality at points. Generally unimpressed with the mobile version & got so frustrated I'm here making this review. Do better. If you're going to release something you should really check the User experience because I feel it's so difficult to use this product on my phone I'd rather cart around my 2014 laptop that weighs like 10 pounds.
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Great CRM
We have been using Close for almost 2 years now and this is absolute game changer.
Infinite Loop
This app is only good for making calls. Going into the details of a lead only loops back to my inbox. It’s impossible to properly work a lead when I’m not near my workstation. Please fix. Search Lead > Click in Lead > Click “Details” > Circles back to inbox
EDIT: This bug still hasn’t been fixed and the search function constantly freezes and crashes the app as well as just not searching at all. It’s insane
EDIT: This bug still hasn’t been fixed and the search function constantly freezes and crashes the app as well as just not searching at all. It’s insane
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Please fix edit emails.
Please fix the Edit email feature. Consistently does not open a saved email to edit it. Extremely frustrating
Response from developer
Hey, sorry for the late reply. We fiex the email edit issue. Make sure you have the latest app version
Please fix edit emails.
Please fix the Edit email feature. Consistently does not open a saved email to edit it. Extremely frustrating
The app doesn’t load on my iphone 14 pro ios 17
New Close user and hoped this app would be functional. When can we expect a fully functional app??
Infinite Loop
This app is only good for making calls. Going into the details of a lead only loops back to my inbox. It’s impossible to properly work a lead when I’m not near my workstation. Please fix.
Search Lead > Click in Lead > Click “Details” > Circles back to inbox
Search Lead > Click in Lead > Click “Details” > Circles back to inbox
Response from developer
Hey Bekah, thank you for the feedback. We're aware of the navigation issue and are working on a fix that should be available in the March update.
Close app won’t load or open. Unusable
Close app won’t load or open. Unusable
I have an iPhone, all software updates done. I’ve deleted and reloaded.
Reported issue to Close Support over a month ago. No solutuon.
Unusable
I have an iPhone, all software updates done. I’ve deleted and reloaded.
Reported issue to Close Support over a month ago. No solutuon.
Unusable
Roll back phone calls until option to turn off!!
It was shocking on Tuesday to have 10 people in our team meeting all have our phones ring with every inbound call. Roll this feature back until it has a option to disable phone calls!
Response from developer
Thanks for the feedback. We'll be releasing this option this week.
Lifesaver! Helped close a deal so I’m happy :)
I Love Close and have been using it for many years. Thank god they have a solid mobile app now!!! Helped me close a deal the other day by allowing me to send an important follow up from the go and get a meeting set up even before arriving at the office! Amazing!
I can’t stand this crm.
So anytime they are rolling out with new features the app on my computer begins to crash.
Therefore I have to use the phone app as a back up while I uninstall and redownload it on my computer. This phone app is terrible. Take 5 min or more to just load a new page and is constantly crashing. If my company wasn’t using this app I’d switch over to highlevel and never look back.
Therefore I have to use the phone app as a back up while I uninstall and redownload it on my computer. This phone app is terrible. Take 5 min or more to just load a new page and is constantly crashing. If my company wasn’t using this app I’d switch over to highlevel and never look back.
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Crashes every 2 min
Takes forever to load anything. It’s easier to use the mobile browser version
