REMOVE THE UPDATE!!!
Why on gods green earth and what devil possessed you to update justcall like this? Its un usable and my entire work flow is ruined!! I will immediately stop using just call because this update is the most idiotic layout ive ever seen. Whoever is in charge of this, i hope you stub your toe every morning and that your coffee tastes like poo
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Don’t use.
They’re really bad. Just at everything.
Expensive and laggy
Like it says in the title. For the cost you would expect better quality and support. Do better just call
Worst app ever
Buggy and never lets me log in mobile and is a pain.
Super buggy, slow/ bad tech support
When clients send a large amount of text it gets truncated but you don’t know that you’re missing information they sent. They blame this on the carrier but I don’t see that happening on any other text platform I use.
Sometimes texts don’t send. Seems like the product is always in a beta test. Sometimes I can’t call out, pick up a call or input a number. Cannot wait until my workplace switches to a different product. Tech support usually takes more than 24 hrs and most times doesn’t resolve the problem.
Also, you can’t group text on the platform. Clients have tried to connect me with another person through a group chat and it simply doesn’t include the 3rd person. You don’t want to use this product!
Sometimes texts don’t send. Seems like the product is always in a beta test. Sometimes I can’t call out, pick up a call or input a number. Cannot wait until my workplace switches to a different product. Tech support usually takes more than 24 hrs and most times doesn’t resolve the problem.
Also, you can’t group text on the platform. Clients have tried to connect me with another person through a group chat and it simply doesn’t include the 3rd person. You don’t want to use this product!
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No longer reliable
Call quality has plummeted; costs have doubled. These are not good stats. I will be switching away from them soon
Biggest work stressor
Honestly I can’t put into clearer words how much I want to strangle something that isn’t physical. This app is filled with bugs that never get fixed but they’ll pour out ad after ad for their new features. Shameful.
So bad
The app is just buggy and clunky feels like they spend no money on it. It’s even worse is the desktop version of the app is just the mobile one ported.
Smoother operation would be nice
Can you make it run a little smoother pls. Other than that, pretty good
Dropped Calls
The calls keep dropping no matter what network you’re on.
I am very disappointed.
I am very disappointed.
UI is bad, call settings are worse
We have been wrangled into using this app for our franchise and it causes us pain all day and every day. The SMS UI is awful, crowded with features. We never use — simple search and isn’t intuitive. SMS on iphone app is missing basic SMS search ftn for new contacts. This may be a Hubspot integration issue and it’s still a problem for us.
Months later, still trying to get my phone to working reliably for different workers with each of their setups…
Months later, still trying to get my phone to working reliably for different workers with each of their setups…
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Call glitches! Don’t choose this product!
I frequently can call out from the app and if someone calls me, sometimes it hangs up on them. Then it won’t call. So I have to text apologies that our phone system isn’t working. Tech support takes days and they struggle to understand the issues. Many other problems (date formatting, integrations, texts not sending, texts not loading in the web app so your missing replies). It’s awful! I’m begging our company to switch to something that still isn’t constantly in beta testing.
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Do not waste your time
It is amazing how many bugs this application has. I’m astounded by how often the simple task of calling someone fails to work. From various screens and various parts within the app buttons just don’t function. Its connectivity with Wi-Fi is also very sketchy. I’ll be on a one gigabyte connection and have issues with dropped calls/poor reception via just call, but I could be on with the same prospect via Zoom and have no problems whatsoever. There may be unique metrics for call centers, but for someone using this to Link texting and phone calls with their CRM I would avoid it at all cost.
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JustCall
One of the best VoiP solutions in the current industry, offering the best value for money.
Amazing
Absolutely love this app. Especially how they easily provide a free trial for those just getting started. Very satisfied!
Functional but not soo clear
I love the functionality. Been using it for a year or more. But it’s still not as clear as a regular phone system.
Poor Customer Service
Onboarding is a nightmare and there is no phone support
Clunky w/ just so-so support
We’ve been using it for 18 months and the only reason I haven’t left sooner is I put myself in a year long contract because the cost is very expensive. Everything is an add on- texting multiple people at the same time should be standard We are looking for other options as soon as my subscription is up.
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iPhone Notifications
The fact that your app can’t utilize the notification symbol (red on iPhone) when missed call or I have an SMS is mind blowing. I pay over $1k a year for this service and it drives me crazy that I have to hopefully see the banner notification.
Make it a priority please and can’t be that complicated.
Make it a priority please and can’t be that complicated.
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Could be way better, using for 2 years now.
The app could be way better with many features and functionality, but it’s now. Even the most basic things don’t work - the app takes forever to refresh and show the missed call after it’s missed. Shows name of the caller sometimes and sometimes number. Many many issues, but the pricing is right and love their ai summary feature, so sticking with them for now.
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