Close CRM vs Base360 Social
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Close CRM
Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.
- Direct communication with leads
- AI-powered call transcription
- Lead and contact detail access
- Activity feed for context
- Quick data entry and task management
- Push notifications for updates
Read full descriptionHide full description
See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.
Base360 Social
Read full descriptionHide full description
Base360 Social is the mobile companion to the Base360 AI platform. It gives property management and hospitality teams one place to handle guest and customer conversations while they are away from a desk. The app signs in to your existing Base360 workspace and stays in sync with the web dashboard in real time. UNIFIED INBOX Every guest conversation your workspace receives, in one thread-based view, with the same filters and composer your team already uses on the web. AI AGENTS Review the automated assistants that draft and send replies on your team's behalf, and see what they have handled. CRM Look up a guest or customer, open their profile and see the history behind the conversation you are answering. TEMPLATES Send approved message templates for the replies your team sends most often. KNOWLEDGE BASE Search the answers your team and your AI agents rely on, from your phone. NOTIFICATIONS See the conversations that have been escalated and still need a person. Base360 Social requires a Base360 organization account. It is a business tool for operators who already run their properties on Base360 AI — there is no public or consumer content in the app. If your organization is new to Base360, you can create an organization account from the sign-in screen. BASE360.AI LTD, Railway Arch 191 Hercules Road, London, England, SE1 7LD.
Screenshots
Verdict
Close CRM and Base360 Social are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Close CRM | Base360 Social |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (52 ratings) — better | — |
| Positive reviews | 36.4% of reviews | — |
| Number of ratings | 52 — better | — |
| Update frequency | Every 4 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 28 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Elastic Inc | Sid Yousfi |
Bugs and requests
Close CRM
Reported bugs
26 issues- App is slow and glitchy
- App crashes
- 30 min delays
- App is laggy
- No full screen capability on iPad
Show 21 moreShow fewer
- App is super laggy and does not respond well
- App is super laggy and does not function well
- Calls glitchy, skips on outgoing calls
- Texting feature doesn't load
- SMS/email part of inbox doesn't work
- Error messages when linking with chat gbt
- App is consistently glitchy and weird
- Infinite loop when accessing lead details
- Search function constantly freezes and crashes
- Search function not searching at all
- Edit email feature does not open saved email
- App doesn't load on iPhone 14 pro iOS 17
- Close app won't load or open
- App crashes every 2 min
- Takes forever to load anything
- Lag when scrolling
- Creates duplicate texts
- Returns to Inbox all the time
- Doesn't load after search and click
- Crashes everytime user opens a lead
- Takes forever to lead
Requested features
15 requests- Invest in building proper mobile apps
- Optimize for mobile/iPad
- Full-size version for iPad
- Add missing features to mobile app
- Fix telephony usage issues
Show 10 moreShow fewer
- Fix texting feature
- Fix edit emails feature
- Add support for chat GPT feature
- Improve UI/UX for mobile app
- Roll back phone calls feature until option to disable
- Fix bugs in desktop app
- Make app fluid and less laggy
- Fix infinite loop bug
- Fix search function freezing/crashing
- Fix app not loading after search and click
Base360 Social
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Close CRM
No in-app purchases
Base360 Social
No in-app purchases







