Does not connect
After 2 hours of trying to get this to connect to wifi, I give up. I followed the instructions verbatim, and it never connected to the wifi. This was the whole reason why I got the corresponding system (so I can see status on my phone), and it’s completely failed.
App needs serious updating.
The app is very outdated. Limited features. The 2.0 Module’s only difference is it works with a mesh network, from what customer support told me. The module statues should be the very first thing you see when you open the app, not other products. Please redesign this app.
Simple but needs improvements
I installed this WiFi module and app for my Basement Big Dog Connect System and everything works as described.
But like another reviewer I was interested in more information in the app about the last alarm received.
Also, when the WiFi module sends a text alert it would be nice if it were a simple SMS text message. Instead, I get an HTML document that must be opened with a text font that is extremely small and difficult to read.
But like another reviewer I was interested in more information in the app about the last alarm received.
Also, when the WiFi module sends a text alert it would be nice if it were a simple SMS text message. Instead, I get an HTML document that must be opened with a text font that is extremely small and difficult to read.
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Easy Setup, Limited Practicality
1) I have only modest tech skills but following the video setup link and reference to the instruction manual, I was able to link the WiFi unit to my BW Connect and smartphone app without difficulty.
2) It basically alerts you a loss of WiFi connectivity (which would be expected when the power goes out, unless you also have your modem & router on a power backup UPS), and alerts you to activation of the backup pump (providing your modem & router have power at that time).
2) It basically alerts you a loss of WiFi connectivity (which would be expected when the power goes out, unless you also have your modem & router on a power backup UPS), and alerts you to activation of the backup pump (providing your modem & router have power at that time).
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Simple but it works
I replaced my 8 year old “Big Dog” backup pump with the newer version in May 2019 to take advantage of the new model’s ability to use two sealed AGM batteries. I also ordered the WiFi module at the same time. Installing the WiFi module was quick and easy and in addition to sending alerts, the app lets me confirm system status any time I want.
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