Free
Rating summary
About
BasisEHR Mobile is the companion app for staff of home health and private duty agencies that use BasisEHR.
Sign in with your agency-issued BasisEHR account to:
• Place and receive calls on your agency phone line — your personal number stays private
• Answer incoming calls even when the app is closed, with native iOS call controls
• Send and receive SMS with patients and families
• Chat with your team in real time
• Listen to voicemail and set up your own greeting
• Get push notifications for missed calls, new messages and voicemail
An active BasisEHR account from your agency is required. Accounts are created and managed by your agency administrator; the app does not offer public sign-up.
Questions? Contact support@basisehr.com.
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What's New in BasisEHR
1.31
October 21, 2026
Calls • Fixed calls that could fail to start from your phone after the app had been in the background. • Warm transfers: the call back to you now connects automatically instead of ringing as a new call. Team Chat • @mentions now appear in your notifications and open the exact message. • Use @all to mention everyone in a group chat. • See when members join or leave a group, and when admin is handed over. • Attach files while editing a message, with upload progress shown. • Layout and menu fixes.
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