Doesn’t work
Response from developer
Thanks for getting in touch with us, I’m sorry to hear you’re having trouble accessing your issues. Please can you email our support team at appsupport@immediate.co.uk with some further details of the device you're using and we shall investigate further.
FreeJuly issue offer - scam
From erratic behavior to dreadful excerpt version of magazine
All new to editions use this format with all the attractiveness and style of the magazine layout lost. I’ll keep the app to be able to get access to my previous editions but please PLEASE return to the magazine format and layout.
Response from developer
Hi Pawpoise, We are sorry to ;earn that you don't like the new format. We carried out a lot of user testing before making this change and we feel that this solution offers the best reading experience for customers across all of the different screen sizes on Apple devices. If you would like to give feedback on a specific feature please feel free to contact us using the in-app support form.
Not Impressed.
Response from developer
We are sorry to hear about this problem, we are looking into it. You should be able to regain access to the issue by restoring your purchases in the main menu.
Mike
Response from developer
We are very sorry that you are having problems. Please contact us using the in-app support form. One of our dedicated customer support team will get back to you within 48 hours and work with you until we reach a satisfactory resolution. As our customer you are highly valued and we want you to have the best experience we can offer.
