Bad UI/UX
Excellent Magazine
Deny subscription
Brilliant magazine
Atrocious
BBC is great…this app isn’t
I subscribe to many digital magazines. The user interface of this site is poor. I’d prefer to download a magazine, then be forced to deal with this ad-heavy thing.
Pity, because the coverage is solid.
Response from developer
Thank you for getting in touch. Apologies you're having trouble using your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can help you with this issue. Many thanks
Bug with login
Response from developer
Thank you for getting in touch. Apologies you're having trouble using your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can help you this issue. Many thanks
No refunds
Really poor UI, and ads??
Response from developer
Thank you for getting in touch. Apologies you're having trouble with your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can troubleshoot this issue. Many thanks
Unusable
Nicht kostenlos
Response from developer
Hi, thanks for your feedback. If you have anything further you'd like to look into please email us at appsupport@immediate.co.uk. Many thanks
Login?
The Big Question Answered
The desire to track data being so strong that it actually blocks the user from accessing the product.
If this is where the BBC is going then perhaps it is better to privatize as that way they are commercially measured and on the evidence here it won’t last long.
I am sure there will be the normal, we did lots of testing (clearly not) and please contact us with more feedback. Here’s the point it is your product and you don’t care enough to use it.
A real backward step
Response from developer
Hi there, thanks for your feedback, we’re sorry to hear of the problems you're experiencing within the new app. Please email us at appsupport@immediate.co.uk with further details so we can investigate. Many thanks.
Not worth the money - biased reporting
I won’t be paying for this dross.
I’m out.
An amazing magazine terribly stripped down
You have to buy each magazine and there is probably a tenth of the articles from the actual magazine.
This would be amazing if you just made it an encyclopaedic news feed of all of your articles from day one with hourly features of facts and stories automatically cycled.
In fact it would be my favourite app.
Instead it harks back to worrying over customers purchases of actual magazines and displays them in a limited and badly laid out pdf, which isn’t reminiscent of the magazines at all. It’s stripped down and in an actual magazine would only take up around 5 pages.
Come into the modern age and make people want to pay for this!
Magazine is good app is poor
New app is faulty
Numerous phone calls and hours on the app help link has got me nowhere. 0 it of 10 from me
Since I am unable to give 0 stars had to put one.
Very poor experience
But this app is awful. In fact it’s fundamentally broken and not for for purpose. The problem is that you can only use it when online, which makes it effectively a website. Downloading a new issue takes forever, and it can’t be downloaded in the background. This means you can’t use your iPad while it’s downloading. And then once it has eventually downloaded, you have to be online to read it. Want to download an issue or two to read on a flight? Forget it. Never mind that this is something people would almost certainly want with a magazine.
The developers have known about these issues for years and have chosen not to fix them.
If you want access to this content then don’t let this review put you off. But if you subscribe I just want you to do so knowing what you will be in for. And I want the developers to be called to task.
