BC Ferries User Reviews

BC Ferries
BC Ferries
British Columbia Ferry Services Inc.

What users say

Top reviews

Useless

App doesn’t even load. Blank screen. Useless.

Cannot Register

The app is only useful if you can login. You’re forced to login but if you don’t have an account there’s no where to register. Go to the wretched website and there’s also no place to register. BC Ferries is a sunken business.

App itself is easy to use

As a regular commuter in the Sunshine Coast, I have many complaints about BC Ferries. However, the app is not one of them. Nice clear interface and I like how easy it is to access my saved routes.

Absolute garbage

Clearly designed in house by someone who wasn’t interested. Stay away. Use the website. It isn’t efficient but at least it works

booo

the font is too big, you can’t move around the app properly at all. you can’t even do some things due to the design. the website is more efficient.

Who wrote this thing?

I could write an app more secure, functionally better and significantly less frustrating in about 2 days with Claude Code. My god this is horrible.

Lacks Push Notifications.

Have notifications for boarding time would be very helpful.

POS

Just like how the company’s run.

What’s wrong with app?

The app was just fine before. Now, I can’t navigate anywhere because the font is ginormous and links don’t work.

Yuck

Screen formatting is a mess. All buttons or functions are off the bottom of my screen. Text on the first page is garbled.

Look at the schedule date

Current Gulf Islands schedule has the summer schedule posted on the app, not the current schedule

Called customer service and they said the app is pretty glitchy and don’t rely on it - always use the website for accurate information

What is the point of having an app if it’s not accurate. Hard to use the website when you are travelling

Pathetic
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Poor design

Switch departures and then pick date and confirm and it reverts back to original sailing direction - causing errors in booking wrong direction

Bc ferries team look at a report of how many customers book wrong way and cancel after or within a day to see how bad your app is

Zero value

This app is terrible. Even if you tap your current page, endless new pages scroll by. Can’t view any itineraries that are shared with you, either. Links to information take you outside of the app anyways.

Meh

About as reliable as BC Ferries themselves.

Bad update

Forced me to do an update today and the new version displays very poorly on iPhones.

Didn’t let me login

I have a valid busy friend’s account and it’s working on online but this app never let me log into the account. It’s big into this app. Need to be fixed.

Update app

When opening app it states you need to up date app, there is a link to hit for update once you do that it takes you to their BC Ferries App you hit open and it takes you to a link that says you need to update app. Around you go again I guess it is a circle tour

Update Does not work

Updated the app as required, but still says I cannot use the app until I update. Please fix.

“Update” ♾️ “Open”

Stuck in am infinite loop of “Update” ♾️ “Open”

New app isn’t working!

Cannot upload the new update, it keeps bouncing back to the open page.
Too many of you in your team!
It s just not acceptable,U suck