Poor service.
Long wait time when we call to change something and within minutes rates changing 4 times.
Failed
I had to try a few times first it just buffered & never executed the transaction the 2nd time it said the flight was no longer available tried again & again buffered finally it got processed on 4th try
App doesn’t work
I bought some tickets and they don’t show on the App I have been contacting them since that happened to me few weeks ago, but they can’t fix it. Has been very frustrating every time I texted them, sent messages on WhatsApp the AI was answering my request until I called more than a week ago and they can’t update the app, it shows as if I don’t have any trip booked.
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Would not recommend!
Can’t speak to a live person unless you have a 9 digit code. I’m out over $800 and have been trying to speak to a live person for 5 days with ZERO luck unless I have a 9 digit code according the a robot!
Very disappointed experience
I had a very disappointing experience with FlightHub.
They are very responsive when you’re booking a flight, but once you’ve paid, customer service is almost impossible to reach. They make it easy to contact the sales team, yet getting help from customer support is extremely difficult because you’re constantly redirected to an automated system instead of speaking to a real person.
What made the experience even worse is that they cancelled my flight at the last minute without providing a reasonable alternative or backup plan. This left me with unnecessary stress, additional expenses, and a lot of frustration.
I honestly wish someone had written a review like this before I booked with FlightHub. It would have saved me a lot of stress, time, and money. I hope this review helps others avoid the same experience. I would never book through FlightHub again and would not recommend them to anyone.
They are very responsive when you’re booking a flight, but once you’ve paid, customer service is almost impossible to reach. They make it easy to contact the sales team, yet getting help from customer support is extremely difficult because you’re constantly redirected to an automated system instead of speaking to a real person.
What made the experience even worse is that they cancelled my flight at the last minute without providing a reasonable alternative or backup plan. This left me with unnecessary stress, additional expenses, and a lot of frustration.
I honestly wish someone had written a review like this before I booked with FlightHub. It would have saved me a lot of stress, time, and money. I hope this review helps others avoid the same experience. I would never book through FlightHub again and would not recommend them to anyone.
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