Hello
We had a wonderful stay. The apartment was very comfortable, beautifully and stylishly decorated, and located in a great, quiet area. Joanna was a fantastic host — very helpful and welcoming. We would definitely stay here again!
Nice app
Everything very good for looking go to travel:-)
Sleepless in Split
Beware this apt is across the lane to a loud night club open till 5am. You feel like you’re in the middle of drunk, noisy patrons enjoying the music to the max. No sleep possible. MJW
Mala cortesía
Necesitaba esperar un poco de tiempo después de hacer check-out y estaba esperando en recepción y fui desalojado de recepción, mala cortesía mala atención y un pésimo servicio.
DO NOT USE BOOKING.COM
DO NOT USE BOOKING.COM.
I attempted to change the dates of my reservation well before the 48-hour deadline because I became seriously ill. Despite repeatedly trying to resolve this, I have gotten absolutely nowhere.
Booking.com has repeatedly disconnected my calls when I ask to speak with a supervisor. Westgate has not responded to my calls or emails, and Booking.com keeps telling me they cannot reach the property either.
I did what I was supposed to do and attempted to change my reservation within the required timeframe. Yet I am now stuck in the middle because Booking.com and Westgate cannot—or will not—communicate with each other.
What is most upsetting is the complete lack of assistance from Booking.com. If you are going to act as the booking platform and take customers’ money, you should also be willing and able to help when there is a legitimate problem with a reservation.
I am documenting every call, email, and attempt I have made to resolve this and will be filing a formal complaint with the Better Business Bureau as well.
Based on my experience, I absolutely cannot recommend Booking.com.
I attempted to change the dates of my reservation well before the 48-hour deadline because I became seriously ill. Despite repeatedly trying to resolve this, I have gotten absolutely nowhere.
Booking.com has repeatedly disconnected my calls when I ask to speak with a supervisor. Westgate has not responded to my calls or emails, and Booking.com keeps telling me they cannot reach the property either.
I did what I was supposed to do and attempted to change my reservation within the required timeframe. Yet I am now stuck in the middle because Booking.com and Westgate cannot—or will not—communicate with each other.
What is most upsetting is the complete lack of assistance from Booking.com. If you are going to act as the booking platform and take customers’ money, you should also be willing and able to help when there is a legitimate problem with a reservation.
I am documenting every call, email, and attempt I have made to resolve this and will be filing a formal complaint with the Better Business Bureau as well.
Based on my experience, I absolutely cannot recommend Booking.com.
Show more
