Booking.com User Reviews

Customer Experience

Positive experience59.9% of reviews
Neutral2.8% of reviews
Negative experience37.3% of reviews

~ Based on 8,731 written reviews from the US App Store.

What users say

Is Booking.com Safe?

Booking.com: Hotels & Travel appears safe based on user ratings. AppsHunter Safety Score for Booking.com is 96/100.

This assessment is based on 2,122,364 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 2,122,364 App Store ratings for Booking.com.

Is Booking.com Legit?

Booking.com: Hotels & Travel appears to be a legitimate app. AppsHunter Legitimacy Score for Booking.com is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

做事要不断进步

功能不及Expedia详细,没有航班偏好,能搜到较便宜机票

DO NOT STAY HERE

This property is unkept, dirty and quite frankly a disgrace. Rubbish everywhere, dirty laundry left out, old mattresses in the carpark, Pool brown and half empty….. Avoid at all costs!!!!! Photos are misleading and quite frankly false advertising

Customer Service

Shockingly poor.

Be very careful of scammers

Be aware of scammers posting hotels,, usually “Staycation “ or popular properties at super cheap prices, I ran into many problems in Manila Philippines where I was left with no accommodation due to these scammers, they will answer calls and questions, but the minute you arrive to check in, they ghost you and take your money.
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Me encanta

Es la primera vez que uso la app pero hasta ahora a superado mis expectativas. Lo único que le añadiría es un opción para poner una nota personal que solo yo pueda ver sobre los alojamientos que me gusten. Tal vez si tiene esta opción pero yo la busque y no la pude encontrar.

Booking a hotel

It’s so easy and quick

Awful customer service

A hotel have given my personal details to scammers and booking.com are not responding to me at all.

Horpedagem em hotl springs

Muito bom o Local

Frequent Travel

Helps find the perfect Stay

Super easy

A good tool for travelers

Convenient

I find booking .com very convenient to use, and I can look for the best practical options and best financial deal, re refundable, ensuite, breakfast included, parking etc.

A Alijan

Very good, thanks

Budget but great

Hotel Tex was great location next to Rome Termini. Breakfast was great all you need to start your day. Room very basic but did the job. Front reception very friendly.

Ross place

The property is around a 15-minute walk from the train station, including a fairly steep hill, but it’s only about a 5-minute downhill walk into town, which was very convenient.

From the outside, the building isn’t particularly attractive, so we were pleasantly surprised when we went inside. It was clean, tidy and much nicer than expected. The bathroom was a little tired-looking, but everything was clean and functional.

There was plenty of space for five adults to stay comfortably. Overall, a pleasant stay and a convenient location for exploring the area. Good location for Ben Nevis . 8 minute cab ride away
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Can recommend to no one

Support just don’t care

The best and undisputed hotel portal

Fast, reasonable prices, flexible payment options, excellent communication.

Don’t recommend

Had my money taken without a booking and there is no way to get in touch with them.

Night at Selby Abbey

We stayed at abbot’s boutique hotel it was beautiful easy access all done remotely absolutely spotless and the grab and go breakfast was lovely would 100% recommend it’s in the centre close to all amenities ⭐️⭐️⭐️⭐️

Review

Lovely, clean and comfortable, had everything you need in the caravan.

Review

Very clean, compact , all you need in a room