Poor service.
Long wait time when we call to change something and within minutes rates changing 4 times.
Would not recommend!
Can’t speak to a live person unless you have a 9 digit code. I’m out over $800 and have been trying to speak to a live person for 5 days with ZERO luck unless I have a 9 digit code according the a robot!
Very disappointed experience
I had a very disappointing experience with FlightHub.
They are very responsive when you’re booking a flight, but once you’ve paid, customer service is almost impossible to reach. They make it easy to contact the sales team, yet getting help from customer support is extremely difficult because you’re constantly redirected to an automated system instead of speaking to a real person.
What made the experience even worse is that they cancelled my flight at the last minute without providing a reasonable alternative or backup plan. This left me with unnecessary stress, additional expenses, and a lot of frustration.
I honestly wish someone had written a review like this before I booked with FlightHub. It would have saved me a lot of stress, time, and money. I hope this review helps others avoid the same experience. I would never book through FlightHub again and would not recommend them to anyone.
They are very responsive when you’re booking a flight, but once you’ve paid, customer service is almost impossible to reach. They make it easy to contact the sales team, yet getting help from customer support is extremely difficult because you’re constantly redirected to an automated system instead of speaking to a real person.
What made the experience even worse is that they cancelled my flight at the last minute without providing a reasonable alternative or backup plan. This left me with unnecessary stress, additional expenses, and a lot of frustration.
I honestly wish someone had written a review like this before I booked with FlightHub. It would have saved me a lot of stress, time, and money. I hope this review helps others avoid the same experience. I would never book through FlightHub again and would not recommend them to anyone.
Show more
Worst ever
They charge fees for their own system, which isn't fully developed. I booked my flight at 3 a.m. and had to cancel it at 9 a.m. because no one was able to book my dog on the flight. I ended up paying a $225 fee (3 ppl) because I wanted to fly with my two daughters. Cancellation refunds take 10 business days for credit cards and 30 days for debit cards. I hope my money comes back soon enough so I can fly on August 9, 2026. Be careful where you buy from! Ridiculous company.
Show more
Its sucks
For hundreds thousands consumers, one person only working call centre . Poor call services , if emergency situation . U not getting any thing I said don’t wast u time
Don’t use this garbage!
They took my money, but I never received a confirmation email. The trip doesn’t even show up when I log into my account.
Their AI keeps asking for a booking ID, but I never received one. They don’t answer the phone either.
I’m going to report this as fraud to my bank.
Their AI keeps asking for a booking ID, but I never received one. They don’t answer the phone either.
I’m going to report this as fraud to my bank.
Flight booking
I booked a flight from flight hub after 1 month they are saying that your flight has been cancelled. And, they have only 1 option that is refund. Don’t book from this app. And, now I have to pay $300 extra for another flight.
LOGIN NEVER WORKS
App log in options never work.
Horrible
First time trying this app, and I got the most horrible experience, as every year I get to have my kids for the summer, I am currently not working due to medical issues, and I could finally get the money together to buy the tickets, i trusted this app and bought them I kept waiting for my tickets and all I got is an email saying they cancelled it, and that I will get my refund in August wich is almost 2 months, I called them and they say they cannot help, now I don’t get to see my kids this year, so yes I had the most horrible experience, my advise spend a little more, because the cheapest end up being the most expensive, horrible experience!!!!!
Show more
Refunds
I cancelled my booking within one hour and I did not get my refund its been 60 days already and their policy says that it takes 10 days. Not a good place to book tickets. Never going to book again from here.
Its sucks
For hundreds thousands consumers, one person only working call centre . Poor call services , if emergency situation . U not getting any thing I said don’t wast u time
Fraud
Don’t try this app. I got scam!!
SCAM
Don’t book your flights here, they charge u and they don’t book your flights, and their support program it’s only AI and if u call, u need ur booking number so they can help
You, how are u going to have a booking number if they didint book your flights! And now I lost $800 dlrs
You, how are u going to have a booking number if they didint book your flights! And now I lost $800 dlrs
Information needed
The contact # doesn’t work!
Vacation getaways on budget!
Compared to other website, Flighthub is the cheapest and reliable source for flights. I have been using the App for 7 years now.
Not good
Can’t see my next trip in here
Aj
Easy to book and great value
Bots
Support bot said have to wait 13 hours to talk to a human after already waiting 13 hours
Double charge - AI
I paid the flight ticket with my affirm account and I shared my card info for the extra baggage. What they did? They charged my flight ticket both from my affirm account and the credit card. I am trying to connect them but they have an AI wall, no way to connect. Also, AI only says no worries.
Not letting me log in?
This app is really confusing it’s allowing me to log in in my other emails but when I was trying to log into my Apple account where I booked my ticket it would not let me log in it sucks cause I thought it was my wifi but it just wouldn’t let me log in. It’s fine with the website on my computer but not on this app which sucks because I would like to have it on my phone.
Show more
