Extremely difficult to create account
Multiple attempts to create account needed, if you go to email to get account number you have to start over, password entry took multiple attempts, just bad
Great program, bad UI
User interface is bad - telemedicine requires a second app and account creation. Registration process is clumsy.
Frustrating
Even though this app is connected to BCBS you have to create a a new account rather than just have a direct sign in through BCBS. When I tried to copy my certificate number and paste it, it didn’t work. So I had to fund a paper and pen. The information that I had already entered didn’t save, so I had to restart making a new account. Then when I was emailed the link to activate my account it said “something went wrong.” I had to retry this 4 times. The app is not user friendly
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Emergency now
Wtf
doesn’t work
language options not available for phone consult. unclear what services are provided. can i get medication delivered to home? very long wait times.






