BCU Mobile Banking User Reviews

Customer Experience

Positive experience52.2% of reviews
Neutral11.5% of reviews
Negative experience36.3% of reviews

~ Based on 182 written reviews from the US App Store.

What users say

Is BCU Mobile Banking Safe?

BCU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for BCU Mobile Banking is 97/100.

This assessment is based on 92,628 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.5% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 89,643 App Store ratings for BCU Mobile Banking.

Is BCU Mobile Banking Legit?

BCU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for BCU Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The best bank

They are respectful

Update is awful

Used to be a great app & now it does nothing but freeze

Make Zelle and the app more reliable

It's a pretty good app but Zelle is often hit or miss.

About Zelle

I need a QR code to use Zelle

BCU mobile banking

Very convenient, rarely have issues. I have peace in knowing my money is being is being watched with this credit union.

Happy client

I appreciate the fact that this bank care about their customers so much regardless of how much money u have they treat you the same.

Best experience ever

Best bank to partner with

Bcu for the win

Best decision was switching to Bcu

Great Bank!

App is easy to navigate and has all of the excellent features one would expect from a premier banking platform.

Make Zelle and the app more reliable

I only get the spinning wheel and it never loads.
2 days straight it will not open on my iPhone 15 or my one year old iPad. Fix it!
I like banking with you guys for the most part. But when I need/want to send somebody money via Zelle, I need this app to work.

Make Zelle and the app more reliable

2 days straight it will not open on my iPhone 15 or my one year old iPad. Fix it!
I like banking with you guys for the most part. But when I need/want to send somebody money via Zelle, I need this app to work.

Good

Great

Why Puertorican canโ€™t used ApplePay????

Why puertorican debit card canโ€™t be used in Apple wallet for Apple Pay ? Really?

Depositing a Check is a JOKE

Iโ€™ve never had a more frustrating experience trying to scan a check. What a fluffing joke!

BCU takes care of me

My first point of contact for any financial needs

Confidence banking team

I feel in confidence

Awesome service!

Thank you for always being there when I need you!

Very Good

The app is easy to use and helpful for daily banking. I can quickly check balances, transfer money. The app is secure and user-friendly.

Good app

The app is very useful but I hate that it tracks my location even if I switch to other apps until I fully close this app.

BCU ROCKS

I worked at Baxter (North Cove) for 45yrs and joined BCU once they opened their branch office! Once I was out of the country and forgot to notify BCU of my trip! They saw a purchase I had made and immediately called me to verify that it was actually me making the purchase! Needless to say I was Thrilled that they took care of the purchase and updated the card as it be used in the order countries I was going to nextโ€ฆAs their Motto said thenโ€ฆBCU Certainly Had My Back So My Trip was Saved!!! Thank You BCU For Great Customer Service Support!!
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