BCU Mobile Banking Reviews: Is It Legit?

Customer Experience

Positive experience55.1% of reviews
Neutral9.7% of reviews
Negative experience35.3% of reviews

~ Based on 207 written reviews from the US App Store.

What users say about BCU Mobile Banking

Is BCU Mobile Banking Safe?

BCU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for BCU Mobile Banking is 97/100.

This assessment is based on 97,951 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 97,357 App Store ratings for BCU Mobile Banking.

Is BCU Mobile Banking Legit?

BCU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for BCU Mobile Banking is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Getting online

Very easy

Crashes

Bad app. Can’t deposit my check. Needs to be fixed

Stop sending notifications

I have turned off marketing notifications on the app but still receive frequent push notifications for BCU products.

Forced Update without Notice to Members

I have been using the BCU mobile banking app for years without issue when suddenly it stopped allowing me access both through the app and via Safari. I called the member services line to inquire and after being on the phone for almost 1hr a supervisor finally was able to advise that apparently without any notice to current members the app is now only compatible with the new IOS version; and cannot access through Safari. She advised that I can only use chrome or edge (which isn’t standard on iPhones) and they I would have to download one of those to log in. So unless I have a newer compatible iPhone or download another app I can’t get the benefit of using online banking. Very frustrating to say the least.
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Very reliable app!

no glitches, always easy and available to use

App stopped working after last update

Really not a great look when an update is pushed yesterday and now mobile banking no longer works for me. And when I try to use the browser to log in it forces me to the app that no longer works.

Me encanta

Buen servicio!!

Not working?

App was perfect until this week. I am met with an endless loading screen. I tried depositing my check while i was out and busy like i usually do. But i was met with this. Really disappointed. I hope it's fixed soon

No longer works

Was a fine banking app for a while, but now I can’t even login. It gives me an endless loading screen and I cannot progress.

Great app

One if the best apps out there very efficient

Una experiencia siempre buena

Siempre, siempre te ayudan

Excellent

Excellent app, makes my life easier!

Exceeds Expectations!

BCU is a trustworthy, professional, and highly reliable financial institution! The customer service is impeccable, compassionate, and supportive! I wouldn’t trust my financial needs with anyone else!

Magnifico ayudante comercial

Se un muy buen banco, me gusta especialmente la app porque puedo hacer absolutamente todo desde mi celular, en cualquier lugar, hora

Everything You Need

Great, simple, and easy to navigate. I have been using this for a few years and no complaints.

10/10

Best banking app lol simple but still sweet. If you aren’t banking with BCU then you’re trusting the wrong people to help manage your money and keep it safe.

Review

Bcu is great the tellers are nice and very patient, it’s a good atmosphere and I’ve liked using them

The best banking app!

I love the BCU app. It is so much better than other banking apps out there. So many transaction at the tip of my finger - super convenient!

Awesome BCU App

So easy to access and maneuver around this app! Simply love it!

BCU Mobile Banking

I have been banking here ever since you opened the doors. Great service!!