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BEA Mobile 東亞手機銀行

BEA Mobile 東亞手機銀行

by The Bank of East Asia, Limited

454 ratings
78 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • July 16, 2010
  • October 6, 2026

Features

Developer

The Bank of East Asia, Limited
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BEA Mobile 東亞手機銀行 screenshot #1 for iPhone
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About

Manage your finances conveniently with this app. It allows you to browse insurance, pay bills, open time deposits, manage credit cards, and apply for loans. You can also update personal information and security settings.

✓Insurance summary and purchase
✓Bill payments
✓Time deposit management
✓Credit card services
✓Loan applications
✓Limit and password updates
Show original description

What users say

Summarized from real user reviews of BEA Mobile 東亞手機銀行. Based on 454 reviews and a 4.7/5 average, it highlights the 15 positives and 96 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy and helpful
  • 🚀Quite fast
  • ✨Improved design
  • 🖼️UI looks fantastic
  • 🚀Runs smoothly
  • 🌟Updated version is good
  • 👍New design refreshed and modern
  • 🚀Fund transfer is smooth
  • 📈New investment overview
  • 👍Easy access
  • 🚀Fast and convenient
  • 👍Nice and quick banking
  • 👍Very useful and simple
  • 🌟Best bank in Hong Kong
  • 🌟Best banking apps in Hong Kong

Negative things

  • 🐛Frequent screen whitening
  • 🐛App won't open
  • 🐛Missing IPO application function
  • 🐛No facial recognition
  • 🐛Fail in downloading app
  • 🐛Mortgage part loading issues
  • 🐛Credit card data read failure
  • 🐛Inbox function slow loading
  • 🐛Can't log on
  • 🐛iToken finicky
  • 🐛Not user friendly
  • 🐛No credit card function
  • 🐛Cannot activate credit card
  • 🐛Cannot add credit card to Apple Pay
  • 🐛No way to show total spending
  • 🐛ATM card not received
  • 🐛Mortgage agent lazy
  • 🐛Mobile app can't login
  • 🐛System upgrade takes long time
  • 🐛Trash app
  • 🐛Slow actions
  • 🐛Inexplicable maintenance
  • 🐛Cannot add credit card to wallet
  • 🐛Virtual number not found
  • 🐛Login page missing username column on iPad
  • 🐛App not stable
  • 🐛Hard to load e-statement
  • 🐛Can't login with Face ID
  • 🐛Showing "high usage and try again later"
  • 🐛Terrible redesign
  • 🐛Horrifying user experience
  • 🐛Need extra steps to see balance
  • 🐛Frequent updates are annoying
  • 🐛Re-enter password after update
  • 🐛Useless app
  • 🐛Cannot receive OTP
  • 🐛Keep loading
  • 🐛Horrible app
  • 🐛Not intuitive
  • 🐛Cannot save or print statements
  • 🐛Always rubbish
  • 🐛Keeps showing loading
  • 🐛Force update errors
  • 🐛Slowest and buggiest app
  • 🐛App always crashes
  • 🐛Rubbish design
  • 🐛User-unfriendly keyboard
  • 🐛Wrong bank statement information
  • 🐛Unable to open after iOS 15
  • 🐛Confusing user interface
  • 🐛Login issues after update
  • 🐛Always log out quickly
  • 🐛Poor onboarding process
  • 🐛Handshake error
  • 🐛Fails to work after update
  • 🐛Inconvenient to see all card info
  • 🐛Non-stop updates
  • 🐛Re-enter password after update
  • 🐛Stops action when update needed
  • 🐛No significant change after updates
  • 🐛Credit card activation slow
  • 🐛No notifications for deposits/withdrawals
  • 🐛Risk assessment errors
  • 🐛Account locked after incorrect password
  • 🐛Cannot input password
  • 🐛App jumps to main page when entering password
  • 🐛Loading page when switching biometric
  • 🐛Doesn't display payees for bill payment
  • 🐛Login info doesn't work after update
  • 🐛Cannot login after upgrade
  • 🐛Pages stuck after iOS 12.2 update
  • 🐛FaceID record lost after update
  • 🐛Onscreen keyboard issues
  • 🐛Annoying updates
  • 🐛White screen during login
  • 🐛No biometric function after update
  • 🐛Clumsy reauthentication process
  • 🐛Doesn't support iPhone 6
  • 🐛Stops updates
  • 🐛Cannot check e-statements
  • 🐛Requires filling in details again after update
  • 🐛No notifications for account movements
  • 🐛Slow performances
  • 🐛Can't make transfers
  • 🐛Can't pay bills
  • 🐛Can't log out
  • 🐛Always asking to upgrade
  • 🐛Technical issue
  • 🐛Bad aesthetics
  • 🐛Blurry graphics
  • 🐛Intrusive ads
  • 🐛Old China color scheme
  • 🐛Connection error
  • 🐛Amount slot allows alphabets
  • 🐛Activation requires HK mobile number
  • 🐛Doesn't support resident overseas
See all reviews
+1

What's New in BEA Mobile 東亞手機銀行

10.6.1

October 6, 2026

New mobile account opening service: Open an account anytime, anywhere Revolutionary design: Customise your account overview and quick actions for seamless everyday banking Handy investment overview in wealth portfolio: Access wealth-building products to assist your financial planning Innovative challenge missions: Take regular missions individually or as a group to unlock different prizes Newly added 24/7 FX service: Exchange currencies in real time to seize global investment opportunities

More

User reviews

Most RecentHighest RatedLowest Rated

Poor app

Always updates for minutes each time I use. Not intuitive and always slow
xxxttttxxxxxxxxcccccccxxxttttxxxxxxxxccccccc

Response from developer

Hi xxxttttxxxxxxxxccccccc, thank you for your feedback. We appreciate you sharing your experience with us and we will use it to continue to improve our BEA Mobile.

The screen turning white during content loading should be removed

The screen turning white during content loading should be removed; frequent whitening during routine loading creates a flickering effect that is harmful to the eyes.
mac not workmac not work

Response from developer

Hi mac not work, thank you for your feedback. We appreciate you sharing your experience with us and we will use it to continue to improve our BEA Mobile.

Stupid app

I can’t open the app it kept showing system is under maintenance, yet I tried to see if there’s any update. The reason was that I have to update the app only, not due to the banking system maintenance. Why can’t tell me simply to update the app? Is it ridiculous?
tiutiufutiutiufu

Limited functionality

Missing the IPO application function. Still have to resort to opening up a desktop based computer browser to log into the account to have all the stock based functionality. As a bank/brokerage, you need to make more effort to be user friendly and mobile centric to stay competitive.
Not PCCWNot PCCW

No more facial recognition?

Changed my phone number and app started updating right after. Opened the app to find there is no more facial recognition to log in. Cant find or remember log in details which is my mistake but caused such a headache for past few days, will need to go to bank tomorrow to open it up again and catch up on bills 🥲
Show more
justrynaberealjustrynabereal
See 73 more reviews

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User experience

🐞

Reported Bugs

114 issues

Screen turning white during content loading

Bug

App keeps showing system is under maintenance

Bug

App fails to download

Bug

Mortgage part unable to open

Bug

Credit card data read failure

Bug

Inbox function loads for over a minute

Bug

Log on button is greyed out

Bug

iToken push notifications never arrive

Bug

QR code keeps expiring

Bug

App has no function about credit card

Bug

Credit card cannot be activated

Bug

Cannot add credit card to Apple Pay using the app

Bug

No way to show total spending for a period

Bug

ATM card not received after 2 months

Bug

Mortgage agent too lazy to follow up

Bug

Mobile app can't login due to system upgrade

Bug

System upgrade during business hours

Bug

App always crashes

Bug

Crashes during transfer

Bug

Crashes during cardless withdrawal

Bug

Wrong information of in-app bank statement

Bug

Unable to open the app after updated to iOS 15

Bug

App not stable

Bug

Hardly load e-statement

Bug

Doesn't always work

Bug

Sometimes can't even login with Face ID

Bug

Keeps showing "high usage and try again later"

Bug

Login screen freezes

Bug

User interface is horrifying

Bug

Need three extra steps to see balance

Bug

Cannot save or print statements

Bug

Keeps showing loading

Bug

Force update repeatedly shows error/unsuccessful message

Bug

App always crashes

Bug

Slowest and buggiest app

Bug

Rubbish design

Bug

User-unfriendly keyboard

Bug

Wrong information of bank statement

Bug

Unable to open after iOS 15

Bug

Pages stuck after updated to iOS 12.2

Bug

FaceID record lost after update

Bug

Onscreen keyboard for password has display issues

Bug

White screen appears during login

Bug

No biometric function after app update

Bug

Clumsy reauthentication process

Bug

Doesn't support iPhone 6

Bug

Cannot check e-statements

Bug

Requires filling in details again after update

Bug

No notifications for account movements

Bug

Slow performances after update

Bug

Can't make any transfer

Bug

Can't pay bill

Bug

Can't log out

Bug

Always asking to upgrade but no new version available

Bug

Keep asking to update to the latest version when it is already done

Bug

Cannot open, keeps asking to update

Bug

Cannot open app, asked to update but already did

Bug

Bad aesthetics, blurry graphics

Bug

Connection problem with mobile banking

Bug

Amount field allows alphabets

Bug

Activation part only works if you have a HK mobile number

Bug

Login screen missing username column on iPad

Bug

App jumps to main page when entering password

Bug

Loading page when switching biometric authentication

Bug

Doesn't display payees for bill payment

Bug

Login info doesn't work after update

Bug

Cannot login after upgrade

Bug

Risk Assessment is done but it still gives an error when trading

Bug

Account locked after three incorrect password attempts

Bug

Cannot input password

Bug

Cannot use app on iPhone 6

Bug

Frequent and non-stop updates

Bug

Slow opening the app

Bug

Slow response

Bug

Confusing user interface

Bug

App always logs out in less than 1 minute

Bug

Poor onboarding process

Bug

Handshake error

Bug

Fails to work after update

Bug

App leaves only info on one card after each update

Bug

Unable to see credit card info of all cards

Bug

Credit card activation took forever to load

Bug

No notifications for deposits or withdrawals

Bug

App requires update before use

Bug

Login info doesn't work after update

Bug

Cannot login after upgrade

Bug

Pages stuck after iOS 12.2 update

Bug

FaceID record lost after update

Bug

Onscreen keyboard for password has display issues

Bug

White screen appears during login

Bug

No biometric function after app update

Bug

Clumsy reauthentication process

Bug

Doesn't support iPhone 6

Bug

Cannot check e-statements

Bug

Requires filling in details again after update

Bug

No notifications for account movements

Bug

Slow performances after update

Bug

Can't make any transfer

Bug

Can't pay bill

Bug

Can't log out

Bug

Always asking to upgrade but no new version available

Bug

Keep asking to update to the latest version when it is already done

Bug

Cannot open, keeps asking to update

Bug

Cannot open app, asked to update but already did

Bug

Bad aesthetics, blurry graphics

Bug

Connection problem with mobile banking

Bug

Amount field allows alphabets

Bug

Activation part only works if you have a HK mobile number

Bug

Login screen missing username column on iPad

Bug

App jumps to main page when entering password

Bug

Loading page when switching biometric authentication

Bug

Doesn't display payees for bill payment

Bug

Login info doesn't work after update

Bug

Cannot login after upgrade

Bug
✨

Requested Features

30 requests

Make IPO application function available

Feature

Improve user-friendliness and mobile-centricity

Feature

Add facial recognition login

Feature

Improve mortgage section loading

Feature

Allow viewing credit card data

Feature

Improve inbox loading speed

Feature

Add credit card functionality

Feature

Allow credit card activation

Feature

Enable adding credit card to Apple Pay

Feature

Show total spending for selected periods

Feature

Improve iToken push notifications

Feature

Simplify password requirements

Feature

Add notifications for deposits and withdrawals

Feature

Improve e-statement saving and printing

Feature

Improve bill payment payee display

Feature

Allow adding credit card to wallet

Feature

Fix username column display on iPad

Feature

Improve precious metals and forex trading interface

Feature

Allow users to choose when to update

Feature

Improve biometric authentication process

Feature

Add support for older iPhones

Feature

Improve UI and UX

Feature

Allow default view of more transactions

Feature

Add dark mode

Feature

Improve ATM locator to include other networks

Feature

Make app more artistic/modern color scheme

Feature

Allow overseas residents to use app

Feature

Allow entering only numbers in amount field

Feature

Improve security features

Feature

Add useful reminders for credit cards and bills

Feature

FAQ

What can I do with the BEA Mobile app?

The BEA Mobile app allows you to manage various financial needs. You can browse and purchase insurance, pay bills, open and manage time deposits, apply for and manage credit cards, and submit applications for personal loans and mortgages. It also enables you to update transaction limits, passwords, and personal information.

Is the BEA Mobile app free to use?

The application itself is free to download and use. However, specific financial products or services accessed through the app, such as insurance plans or loan applications, may involve associated costs or fees as per the terms and conditions of those products.

What types of insurance can I manage through the app?

The app allows you to browse your insurance summary and find travel protection and personal accident coverage that meet your needs. You can also easily purchase these plans directly through the app for peace of mind.

How can I manage my credit card with this app?

With the BEA Mobile app, you can apply for and activate a new credit card, set up payment instructions, settle your balance, and browse card offers and rewards. It provides a centralized platform for managing your credit card.

Can I update my personal information and security settings?

Yes, the app allows you to instantly change transaction and withdrawal limits. You can also reset your BEA Online password, ATM card PIN, and phone banking PIN, as well as keep your email and address up to date for enhanced security and convenience.