The screen turning white during content loading should be removed
The screen turning white during content loading should be removed; frequent whitening during routine loading creates a flickering effect that is harmful to the eyes.
Stupid app
I can’t open the app it kept showing system is under maintenance, yet I tried to see if there’s any update. The reason was that I have to update the app only, not due to the banking system maintenance. Why can’t tell me simply to update the app? Is it ridiculous?
Limited functionality
Missing the IPO application function. Still have to resort to opening up a desktop based computer browser to log into the account to have all the stock based functionality. As a bank/brokerage, you need to make more effort to be user friendly and mobile centric to stay competitive.
No more facial recognition?
Changed my phone number and app started updating right after. Opened the app to find there is no more facial recognition to log in. Cant find or remember log in details which is my mistake but caused such a headache for past few days, will need to go to bank tomorrow to open it up again and catch up on bills 🥲
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Fail in downloading
Fail in downloading the app
