Cannot add payment method
Cannot add payment method to profile. I keep getting a ‘something went wrong’ screen, even though all of the information is correct.
Archived App (Last seen on 24 Jun 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Enhance your hotel stay with exclusive content and direct communication. Access your itinerary, chat with staff for recommendations, and unlock digital keys and unique experiences.
✓Reserve and manage stays
✓Chat with hotel staff
✓Local recommendations
✓Digital key access
✓Exclusive experiences
✓Hotel history
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What's New in Beacon Grand
2024.6.2
June 25, 2024
Our app housekeepers are hard at work tidying up the guest experience so we are ready for your next stay with us.
User reviews
FAQ
What can I do with the Beacon Grand app?
The Beacon Grand app allows you to reserve your stay, view your itinerary, chat with the Guest Experience Team, receive local recommendations, and access your Digital Key. You can also explore exclusive experiences and learn about the hotel's history.
Is the Beacon Grand app free to download?
Yes, the Beacon Grand app is free to download and use. It does not require any purchase to access its core features.
Does Beacon Grand app have ads?
Yes, the Beacon Grand app contains advertisements. Users may encounter promotional content within the application.
What devices support the Beacon Grand app?
The Beacon Grand app is currently supported on iPhone and iPod devices. Compatibility with other devices may be available in future updates.
How often is the Beacon Grand app updated?
The Beacon Grand app was last updated on June 25, 2024, with version 2024.6.2. Updates are released periodically to improve functionality and add new features.
What is the age rating for the Beacon Grand app?
The Beacon Grand app has an age rating of 12+. This indicates that it is suitable for users aged 12 and older.
Can I chat with hotel staff in different languages?
Yes, the app allows you to chat with our Social Hosts and Guest Experience Team in a variety of languages, making communication easier for international guests.
How do I get my Digital Key?
You can retrieve your Digital Key directly through the Beacon Grand app. This feature allows for contactless entry to your room.
