Beam Reviews: Is It Legit?

Customer Experience

Positive experience53.9% of reviews
Neutral4.2% of reviews
Negative experience41.8% of reviews

~ Based on 966 written reviews from the US App Store.

What users say about Beam

Is Beam Safe?

Beam - Escooter Sharing appears safe based on user ratings. AppsHunter Safety Score for Beam is 97/100.

This assessment is based on 6,458 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.0% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 6,452 App Store ratings for Beam.

Is Beam Legit?

Beam - Escooter Sharing appears to be a legitimate app. AppsHunter Legitimacy Score for Beam is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excess sign on and off due to scooter errors

Within the last hour I was forced to stop due to speed error and just stopping for being in a grey area (my partners scooter didn’t stop) and swap 3-4 times and took a while to find one

Kirsty

Easy to use, and set up lots of fun for a quick cruise along the esplanade at cairns

Dreadful App and Awful Service

Do not download this app and do not attempt to use this service. Nothing works, nobody can resolve any issues, and I effectively spent $15 to stand in one spot in the hot sun and strain a shoulder trying to get a malfunctioning scooter to do anything.

There is nowhere in the app to provide proper feedback and, given my experience, I’m not surprised.

Basically fraud.
Show more

Fiji fun

Fun ride

Parking

Better parking spots at the side of the city

Extortionate fees

I hired a scooter in Esperance for 1 hour, cost over $60, I hired a car the following day for 24 hours,also costing $60……rip off!

Scam and dangerous

They start charging you before you can even figure out how to turn on the scooter or even put on the helmet. The scooter was uncontrollable and I injured myself greatly.
I requested a refund and I was ignored. It’s been a month later and I am still trying to recover and Beam has done nothing to make this experience better.
Show more

So Bad expérience

Thieves.. The parking spots are way too complicated to find because of how slow the app is. The speed is limited to 5 km/h in the city, which is slower than walking. The app is not smooth or accurate at all, and it’s way too expensive.

My 7min trip turned into 21 min .
They completely ruined my evening..

Honestly, this is the second time this company has ripped me off. See you never…
Show more

Very bad

Until now it was the worst experience I had in Malaysia
The first scooter wasn’t working and they charged me for the rent even I couldn’t go 5 m with it then I was supposed to take the scooter to the parking spot do not charging me for parking
the second one wasn’t and when I go with it, it starts stopping in bad conditions
Show more

Group of 3 $9 - we never left the bay one bike didn’t work

As above

Wayyyy too expensive

Just get an uber

Zonal Excellence

The convenience has brought new life to my aging DNA 🔥🔥

Rad

Hectic Burnouts

Beep beep

Incredible x

The best transportation

Would recommend this to everyone come join it’s so much better having these around

Constant Issues

Terrible app. Scooters and bikes lock up mid-ride for no reason. App freezes but scooter unlocks and vice verse. Rubbish app and service.

evan chapman

come back to geraldton we miss you

too expensive

No won’t be doing that again

Ok

Ok

Great cheap transport option

please don’t get rid of Beam scooters from Launceston in Tasmania. They are a great way to get around cheaply when you don’t have a car available.