Offers won’t be honored
I’ve loved beans and brews for years. I’m a frappe addict. But I’m at the point I’m shocked when the discounts or offers actually work. It errors out with online orders then in store refuses to honor order online offers. After making 3 purchases I was suppose to get a free drink which never posted. Online coupons for discounts, double points and such don’t work more than do. This has always been an issue but it’s getting ridiculous the last few months. The thing getting my post on here today is they ask for a review at the end of each online order. It will always allow 5 star reviews. But errors out if you post anything less. The 5 star is completely false after 4 times getting errored out on 4 separate purchases to leave lower reviews. I’ve been a customer for years but I’m moving away to try more reliable coffee shops. PS if anyone in store reads this. My beloved cocoa bean frappe goes from being utterly delicious to tasting like melted chocolate ice cream from visit to visit. Consistency should be taught to baristas.
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Don’t accept cash?!?
Wtf lame lame lame .
Worth it!!
I always have great experiences here! The rewards I get on the app make the coffee even more worth it
Nice
Great customer service, kind employees
Hurricane
We just found this cute coffee shop in Hurricane. Clean, bright seating area. Friendly efficient staff and Delicious coffee & food!! Our new Must go to in Hurricane!
My Spot!!
I LOVE Beans & Brew! I’ve been a loyal customer since 1998!! Top notch and I’m so glad you’re part of home!! Thank you for always providing excellent service!
Hire a new developer!!!
Note: this is a review for the app, not for beans and brews.
This is the worst coffee app, which sucks because beans is the best coffee shop. The user interface is not intuitive at all. I have to spend time figuring out where the menu is, how to order, how to customize, where the price is, etc… my three year old could design a better UX I swear. Please please please hire someone new. Or at least talk to your developer and do some user testing. Hell even have Claude vibe code a new app.
This is the worst coffee app, which sucks because beans is the best coffee shop. The user interface is not intuitive at all. I have to spend time figuring out where the menu is, how to order, how to customize, where the price is, etc… my three year old could design a better UX I swear. Please please please hire someone new. Or at least talk to your developer and do some user testing. Hell even have Claude vibe code a new app.
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Matcha
Looovvee their matcha
Best coffee shop
The crew in Logan are SO friendly! I go there for this reason alone. Love the drinks, food, and atmosphere too.
Chia
The taste was terrible. I couldn't detect the chai flavor, it just tasted like warm milk.
Awful App
Horrible app. So confusing and every time I try and use it the employees at each location I’ve tried are even more confused than I am. Terrible to navigate, never scans for payment…. Can’t STAND this app.
New Nephi Store
Great service! Great drink suggestion with the Buff Mr. B’s!
Substitutions
Substitutions are almost impossible on the app
Beans is the Beans
Their seating is always welcoming and cozy to get you in the right headspace for any day that comes your way! Beans & Brews is the place for you!
Update doesn’t work in store
Works great for ordering and redeeming points via the app… however, new update won’t let you use the points in store and even the employees can’t figure how to get it to work in store. Also, for app orders it doesn’t let you only use increments of your points, you have to use all available for order…. I like to use mine in increments on $5 but doesn’t allow that anymore.
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Best coffee
Best most affordable coffee.
Fire
Review expired that was fire fire fire fire
Updates too frequently
Every damn time I pull up to the the drive through I have to update the entire app, grow up
Coffee
They’re always so nice lot better quality of a drink than the other places in that area. I become a loyal customer, but they’re putting a Beans and brew by my house over in Clinton, but I still would rather drive over there then drive through.The traffic ☕️🍵
Being rushed
I feel like the girl was rushing me to get to the window. When there’s no one behind me, at the drive thru.
