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Cafe Rio

Cafe Rio

by Cafe Rio, Inc.

15K ratings
216 reviews
With Ads
🌟 Lifestyle
🍔 Food & Drink
Free
With Ads

Details

  • Released
  • Updated
  • April 23, 2015
  • July 9, 2026

Developer

Cafe Rio, Inc.
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Cafe Rio screenshot #1 for iPhone
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ipad
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About

Earn and redeem rewards for your purchases at a popular restaurant chain. Customize your loyalty program and enjoy exclusive offers. Order ahead for convenient pick-up or curbside service.

✓Customizable rewards program
✓Earn points for purchases
✓Mobile ordering for pick-up/curbside
✓Order status tracking
✓Location finder with directions
✓Exclusive app offers
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What users say

Summarized from real user reviews of Cafe Rio. Based on 15K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🍔Great food quality
  • 🤝Friendly staff
  • 💰Rewards program

Negative things

  • 🐛Buggy and unreliable app
  • 🕰️Slow order processing
  • 🗣️Inconsistent customer service
  • 🔍Difficult to navigate menu and options
  • 💳Issues with gift card and payment integration
See all reviews

What's New in Cafe Rio

8.37.0

July 9, 2026

Bug fixes and performance enhancements.

User reviews

Most RecentHighest RatedLowest Rated

App NEVER works

Seriously, I almost always struggle with even finding my local restaurant to order from the app or the website. Why is it so freakin difficult to make a food app work right?
ShizzlekinShizzlekin

This app needs feat

Wish you could copy previous ordered items, makes it less of a breeze to order and leads to mistakes
Mr. 51Mr. 51

WtH

Everytime you swap back and forth to the app it wipes the damned order forcing a complete recreation of the order again and again
djjdkdkdksdjjdkdkdks

awful customization

the ability for you to to remove things is not an option. you can’t leave notes on the order to tell them to remove something either. if i don’t want any meat or fajita veggies on my salad, it will not let me proceed until i pick one. will not be ordering from this place because of this. absolutely ridiculous.
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wrestlingindirtpitswrestlingindirtpits

Gift card error

I had over $225ish of unused gift cards in the app. Customer service said it’s not loss but it could take up to two weeks or longer to find the gift cards
FreeomindFreeomind
See 211 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and loses order progress

Bug

Issues with login and password reset

Bug

Incorrect orders and missing items

Bug

Rewards and gift card balances not updating properly

Bug
✨

Requested Features

4 requests

Improve app stability and user experience

Feature

Allow editing of orders in the app

Feature

Integrate loyalty program better with app

Feature

Provide more transparency on order status

Feature

FAQ

What does the Cafe Rio app do?

The app allows users to join the My Rio Rewards™ loyalty program, where they earn points for every dollar spent on food and beverages. These points can be redeemed for app credits, which can be used towards any food or beverage item. It also facilitates mobile ordering, order status tracking, and finding restaurant locations.

How does the rewards program work?

For every $1 spent on food and beverages, you earn 1 point. Upon reaching 100 points, you receive a $10 app credit. These app credits do not expire and can be applied to any Cafe Rio food or beverage purchase. The program is described as 'spicy' because users get to choose their rewards rather than having them pre-determined.

Is the Cafe Rio app free to use?

Yes, the app itself is free to download and use. While the app offers a rewards program and mobile ordering, there are no upfront costs to join or participate. Any purchases made through the app will incur their standard menu prices.

What are the key features of the app?

Key features include a customizable rewards program, mobile ordering with pick-up or curbside options, order status tracking, a location finder with directions, profile saving for faster checkout, and access to exclusive offers and free food. The app also features a new look and feel, and supports Apple Pay for orders.

Can I order food for pick-up or delivery?

Yes, the app allows you to place orders for pick-up or curbside service where available. You can reorder your favorites or place a new order. The app also provides an 'Order Ready Service' which, with location services and push notifications enabled, can share your order's progress with you.