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Cafe Rio

Cafe Rio

by Cafe Rio, Inc.

15K ratings
221 reviews
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • April 23, 2015
  • August 6, 2026

Developer

Cafe Rio, Inc.
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Cafe Rio screenshot #1 for iPhone
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Reviews summary↘︎
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About

Earn and redeem rewards for your purchases at a popular restaurant chain. Customize your loyalty program and enjoy exclusive offers. Order ahead for convenient pick-up or curbside service.

✓Customizable rewards program
✓Earn points for purchases
✓Mobile ordering for pick-up/curbside
✓Order status tracking
✓Location finder with directions
✓Exclusive app offers
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What users say

Summarized from real user reviews of Cafe Rio. Based on 15K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🍔Great food quality
  • 🤝Friendly staff
  • 💰Rewards program

Negative things

  • 🐛Buggy and unreliable app
  • 🕰️Slow order processing
  • 🗣️Inconsistent customer service
  • 🔍Difficult to navigate menu and options
  • 💳Issues with gift card and payment integration
See all reviews
+2

What's New in Cafe Rio

8.37.2

August 6, 2026

Performance Enhancements and bug fixing.

User reviews

Most RecentHighest RatedLowest Rated

Gets stuck in an email verification loop

This app gets stuck in an email verification loop all the time. A pop up will appear that says my email needs to be verified. I click confirm and the pop up appears again. Killing the app doesn’t help. I have to uninstall it and reinstall it to use it again.
twistermonkeytwistermonkey

Cant complete order

Whenever I try to pay it says that there is an error with the payment method. The card works on everything else and I tried using the app months ago and it still wouldn’t work. Apple Pay doesn’t work and neither does putting in my card manually. It’s a shame because my work is right next to a cafe rio and I would love to go there often for lunch but it would take too long for them to prep it during my break which is why I order ahead of time. I guess I’m gonna have to keep settling for McDonalds. 😢
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Tyce DelangeTyce Delange

Can’t make an account

Refuses to even make an account. Just gives me an error that says “T”. Continue with guest account which takes you to the website where you cant even see what’s in your cart.
Chris GillettChris Gillett

Limits toppings tf

Limits toppings to 5 for a bowl. But not in person. Lol so greedy
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Almost perfect!

I like using the app to place orders for pickup, but there’s one thing I cannot figure out: how to use a saved order to order the same thing again.
I wasted twenty minutes this evening trying. At least you can zip through the customization very quickly!
The Real LyleThe Real Lyle
See 216 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes and loses order progress

Bug

Issues with login and password reset

Bug

Incorrect orders and missing items

Bug

Rewards and gift card balances not updating properly

Bug
✨

Requested Features

4 requests

Improve app stability and user experience

Feature

Allow editing of orders in the app

Feature

Integrate loyalty program better with app

Feature

Provide more transparency on order status

Feature

FAQ

What does the Cafe Rio app do?

The app allows users to join the My Rio Rewards™ loyalty program, where they earn points for every dollar spent on food and beverages. These points can be redeemed for app credits, which can be used towards any food or beverage item. It also facilitates mobile ordering, order status tracking, and finding restaurant locations.

How does the rewards program work?

For every $1 spent on food and beverages, you earn 1 point. Upon reaching 100 points, you receive a $10 app credit. These app credits do not expire and can be applied to any Cafe Rio food or beverage purchase. The program is described as 'spicy' because users get to choose their rewards rather than having them pre-determined.

Is the Cafe Rio app free to use?

Yes, the app itself is free to download and use. While the app offers a rewards program and mobile ordering, there are no upfront costs to join or participate. Any purchases made through the app will incur their standard menu prices.

What are the key features of the app?

Key features include a customizable rewards program, mobile ordering with pick-up or curbside options, order status tracking, a location finder with directions, profile saving for faster checkout, and access to exclusive offers and free food. The app also features a new look and feel, and supports Apple Pay for orders.

Can I order food for pick-up or delivery?

Yes, the app allows you to place orders for pick-up or curbside service where available. You can reorder your favorites or place a new order. The app also provides an 'Order Ready Service' which, with location services and push notifications enabled, can share your order's progress with you.