Delivery?
Delivery? How?
Won't accept any cards
Can't even use it. It will not take any card of mine or my wife's. I use the exact same info on another restaurants app that I ended up ordering from instead. Worked just fine there. Your app has issues.
Auto-brightness
Stop turning my brightness to max when I use this app.
app is broken
cannon get past “verify email” on startup even though I did verify it. has to be deleted and redownloaded for every use
App is trash and never works
The Cafe Rio app is absolute garbage. It never works right, it’s always glitchy and my payments always end up having an error and never go through so I end up always just having to go to the restaurant to order. I think I’ve gotten it to work once.
Never works
Comically bad.
App is terrible
Their app is terrible and the account recovery is garbage. Promo discounts rarely work, must show in person which defeats the order ahead perk of having an app. Love the food, account is the worst
Payment Broken
What a frustrating piece of junk. Took many attempts to get payment accepted. How does ApplePay not work? It even took multiple attempts after entering all my credit card details…which I didn’t want to do in the first place.
Doesn’t work
App states it is sending me an email for verification it never does. It just gets stuck on the opening page then freezes. I have uninstalled and reinstalled both on and off of WiFi.
Where’s the Chips and Queso?
Trying to do the Meal Deal, and there isn’t a Chips and Queso to order in the app.
Also, I think the process to redeem at the counter could be better, needs to be easier to actually use.
Also, I think the process to redeem at the counter could be better, needs to be easier to actually use.
Small improvements but still bad
If you leave the app to go to another app where you have your credit card info saved to look up your CVC number, the Cafe Rio app loses EVERYTHING. Not just the credit card info but the entire order. Nothing is preserved in the shopping cart and you have to begin form scratch (if you don’t give up and order from somewhere else).
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Seems to prioritize door dash over app orders
Waited for well past my order window for my food and watched as doordash orders kept getting their food before a whole line of people . . . Would’ve been much shorter to wait in line and avoid the app altogether
Ridiculous Issues
There are some basic functions a food ordering app should have, that this one doesn’t. You can save favorite orders but there’s no way to actually add the saved order to your cart. So what’s the point of saving it?? You also can’t reorder previously ordered items. Also, I was checking out with a gift card and it showed there was a balance, but apparently that balance was wrong and the payment didn’t go through. Instead of allowing me to change the payment it just got rid of my entire order and I had to completely start again. Ridiculous.
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Endless loop of “verify your email”
Verified it. Took a while to even get the conformation email. And now it won’t do anything except ask to verify my email over and over again. Annoying unusable. I just want to log on so I can delete my account and never use it again. Also the rice is always dray greasy and hard.
Terrible functioning
Was trying to download it and didn’t work and sent me back 3 times to same menu.
Not Vegetarian or Vegan Friendly
They recently updated the app, and if you are vegetarian or vegan it will NOT let you move onto the next step without choosing a meat option unless it’s the “fajitas veggies”. It will not allow you an option to comment to remove anything either. Please fix this on the app. I used to order weekly and now I can’t/wont :/
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Gets stuck in an email verification loop
This app gets stuck in an email verification loop all the time. A pop up will appear that says my email needs to be verified. I click confirm and the pop up appears again. Killing the app doesn’t help. I have to uninstall it and reinstall it to use it again.
Cant complete order
Whenever I try to pay it says that there is an error with the payment method. The card works on everything else and I tried using the app months ago and it still wouldn’t work. Apple Pay doesn’t work and neither does putting in my card manually. It’s a shame because my work is right next to a cafe rio and I would love to go there often for lunch but it would take too long for them to prep it during my break which is why I order ahead of time. I guess I’m gonna have to keep settling for McDonalds. 😢
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Can’t make an account
Refuses to even make an account. Just gives me an error that says “T”. Continue with guest account which takes you to the website where you cant even see what’s in your cart.
Limits toppings tf
Limits toppings to 5 for a bowl. But not in person. Lol so greedy
