Comparison

Capriotti's vs Cafe Rio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Capriotti's

Easily order custom-made, high-quality subs for pickup or delivery. Earn rewards with every purchase and access exclusive promotions. Save your favorites and pre-order catering for any event.

Highlights
  • Earn and redeem rewards
  • Order ahead for pickup
  • Delivery service
  • Explore the menu
  • Save favorite orders
  • Pre-order catering
Features
Read full description

The Capriotti’s app makes it easy to enjoy hand-crafted, high-quality subs—exactly how you want them. Order ahead for pickup or delivery, customize your favorite, and get rewarded every step of the way through the Capriotti’s Rewards program. Earn points on every purchase and unlock exclusive, members-only rewards and promotions, all while enjoying an extraordinary sub experience—right from your phone. Features: • Earn points and redeem rewards with Capriotti’s Rewards • Order ahead for quick and easy pickup • Get delivery straight to your door (where available) • Explore the menu • See the estimated time your order will be ready • Save and name your favorite orders • Save your preferred payment method for faster checkout • Pre-order catering for events, parties, or office meals • Find nearby shops, hours, and directions

About

Cafe Rio

Earn and redeem rewards for your purchases at a popular restaurant chain. Customize your loyalty program and enjoy exclusive offers. Order ahead for convenient pick-up or curbside service.

Highlights
  • Customizable rewards program
  • Earn points for purchases
  • Mobile ordering for pick-up/curbside
  • Order status tracking
  • Location finder with directions
  • Exclusive app offers
Read full description

Things are about to get very tasty! Welcome to the perks of Cafe Rio loyalty. Our My Rio Rewards™ program is as mild or as spicy as you are. How? It’s because we don’t pre-decide your reward. You get to choose! For every $1 spent on food and beverages, you earn 1 point. When you reach 100 points, we serve you a $10 app credit. That app credit can be used toward ANY Cafe Rio food or beverage item. And, app credits do not expire. When it comes to mild or spicy, we’re clearly spicy because this Rewards program is hot! In addition to rewards, the Cafe Rio app gives you fast and easy access to mobile ordering, order status tracking, special offers, location information and more. App Features: • Ordering: Easily reorder your favorites from your Recent & Favorite Orders or place a new order. Choose pick-up or curbside (where available). • Order Ready Service: On the main rewards page, you’ll see when your order is ready. Enable location services and push notifications and we’ll share progress with you. • Location Finder: Easily find Cafe Rio locations with turn-by-turn directions or call us with “one touch” dialing. • Profile: Save your profile information for faster checkout. • Rewards and Exclusive Offers: Enjoy earning free food and receiving special offers! Only available through our mobile app for My Rio Rewards members. What’s New: We have an app update! Why? Because fresh is delicious (and you deserve it). • We have a new look & feel. Explore the menu bar in the upper left corner of the app. • Set up your profile for faster ordering. • Choose curbside delivery (where available). • See your order status from the main Rewards page. • For kiosk locations, easily access the EARN QR Code from the menu to log in to your My Rio Rewards account. • Apple Pay is available to pay your orders.

Screenshots

Capriotti's3 screens
Cafe Rio3 screens

Verdict

The call

The clearest difference is review sentiment: Capriotti's at 39% against Cafe Rio's 7%. Capriotti's also leads on monetization model (free vs free with in-app purchases) and rating (4.7 vs 4.5). Cafe Rio's advantage is update cadence (fortnightly vs every 5 months) and ratings volume (15K vs 3.8K). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Capriotti's holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 3.8K and 15K respectively. Written reviews point the same way: 39% of Capriotti's's written reviews are positive against 7% of Cafe Rio's.

UpkeepUpdate frequency

Capriotti's ships an update every 5 months, Cafe Rio fortnightly. The most recent releases landed on October 1, 2026 and October 2, 2026 respectively.

Scorecard6 real differences · 4 level
Capriotti's versus Cafe Rio: the parameters behind the verdict, then further details
ParameterCapriotti'sCafe Rio
PriceFreeFree
Rating4.7 (3.8K ratings) — better4.5 (15K ratings)
Positive reviews39.2% of reviews — better6.6% of reviews
Number of ratings3.8K15K — better
Update frequencyEvery 5 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.513.0 — better
Further details — not scored
Size105 MB81 MB
Age rating4+12+
DeveloperCAPRIOTTI'S SANDWICH SHOP, INC.Cafe Rio, Inc.

Customer experience

Capriotti's

All ratings3,834 ratings
Positive93.1%
Neutral1.9%
Negative5.1%
Written reviews186 reviews
Positive39.2%
Neutral6.5%
Negative54.3%

Cafe Rio

All ratings14,693 ratings
Positive86.3%
Neutral3.8%
Negative9.9%
Written reviews229 reviews
Positive6.6%
Neutral6.1%
Negative87.3%

User reviews

Capriotti's

From 3.8K App Store ratings

What we love

  • 👍 Great customer service
  • 🍔 Delicious sandwiches
  • 💯 Consistent quality across locations

Room to improve

  • 🐛 App crashes and glitches
  • ⚠️ Rewards program issues
  • 🤔 Lack of customization options
  • 🕰️ Long wait times for orders

Cafe Rio

From 15K App Store ratings

What we love

  • 🍔 Great food quality
  • 🤝 Friendly staff
  • 💰 Rewards program

Room to improve

  • 🐛 Buggy and unreliable app
  • 🕰️ Slow order processing
  • 🗣️ Inconsistent customer service
  • 🔍 Difficult to navigate menu and options
  • 💳 Issues with gift card and payment integration

Bugs and requests

Capriotti's

Reported bugs

3 issues
  • App gets stuck on 'Bringing up your account' screen
  • Unable to redeem rewards or scan receipts
  • Phone number already taken error when trying to log in

Requested features

4 requests
  • Add Apple Pay support
  • Improve app stability and performance
  • Allow more customization options for sandwiches
  • Enhance rewards program functionality

Cafe Rio

Reported bugs

4 issues
  • App crashes and loses order progress
  • Issues with login and password reset
  • Incorrect orders and missing items
  • Rewards and gift card balances not updating properly

Requested features

4 requests
  • Improve app stability and user experience
  • Allow editing of orders in the app
  • Integrate loyalty program better with app
  • Provide more transparency on order status

In-app purchases

None

Capriotti's

No in-app purchases

None

Cafe Rio

No in-app purchases

Questions

Is Capriotti's free?
Capriotti's is free to download, with no in-app purchases.
Is Cafe Rio free?
Cafe Rio is free to download, with no in-app purchases.
Which has better reviews, Capriotti's or Cafe Rio?
Capriotti's is rated higher. Capriotti's averages 4.7 out of 5 from 3.8K ratings, while Cafe Rio averages 4.5 from 15K ratings.
Do Capriotti's or Cafe Rio have ads?
Neither Capriotti's nor Cafe Rio shows ads.
Which is updated more often, Capriotti's or Cafe Rio?
Capriotti's ships an update every 5 months, and Cafe Rio fortnightly. Most recently, Capriotti's was updated on October 1, 2026 and Cafe Rio on October 2, 2026.

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