Capriotti's vs Cafe Rio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Capriotti's
Easily order custom-made, high-quality subs for pickup or delivery. Earn rewards with every purchase and access exclusive promotions. Save your favorites and pre-order catering for any event.
- Earn and redeem rewards
- Order ahead for pickup
- Delivery service
- Explore the menu
- Save favorite orders
- Pre-order catering
Read full descriptionHide full description
The Capriotti’s app makes it easy to enjoy hand-crafted, high-quality subs—exactly how you want them. Order ahead for pickup or delivery, customize your favorite, and get rewarded every step of the way through the Capriotti’s Rewards program. Earn points on every purchase and unlock exclusive, members-only rewards and promotions, all while enjoying an extraordinary sub experience—right from your phone. Features: • Earn points and redeem rewards with Capriotti’s Rewards • Order ahead for quick and easy pickup • Get delivery straight to your door (where available) • Explore the menu • See the estimated time your order will be ready • Save and name your favorite orders • Save your preferred payment method for faster checkout • Pre-order catering for events, parties, or office meals • Find nearby shops, hours, and directions
Cafe Rio
Earn and redeem rewards for your purchases at a popular restaurant chain. Customize your loyalty program and enjoy exclusive offers. Order ahead for convenient pick-up or curbside service.
- Customizable rewards program
- Earn points for purchases
- Mobile ordering for pick-up/curbside
- Order status tracking
- Location finder with directions
- Exclusive app offers
Read full descriptionHide full description
Things are about to get very tasty! Welcome to the perks of Cafe Rio loyalty. Our My Rio Rewards™ program is as mild or as spicy as you are. How? It’s because we don’t pre-decide your reward. You get to choose! For every $1 spent on food and beverages, you earn 1 point. When you reach 100 points, we serve you a $10 app credit. That app credit can be used toward ANY Cafe Rio food or beverage item. And, app credits do not expire. When it comes to mild or spicy, we’re clearly spicy because this Rewards program is hot! In addition to rewards, the Cafe Rio app gives you fast and easy access to mobile ordering, order status tracking, special offers, location information and more. App Features: • Ordering: Easily reorder your favorites from your Recent & Favorite Orders or place a new order. Choose pick-up or curbside (where available). • Order Ready Service: On the main rewards page, you’ll see when your order is ready. Enable location services and push notifications and we’ll share progress with you. • Location Finder: Easily find Cafe Rio locations with turn-by-turn directions or call us with “one touch” dialing. • Profile: Save your profile information for faster checkout. • Rewards and Exclusive Offers: Enjoy earning free food and receiving special offers! Only available through our mobile app for My Rio Rewards members. What’s New: We have an app update! Why? Because fresh is delicious (and you deserve it). • We have a new look & feel. Explore the menu bar in the upper left corner of the app. • Set up your profile for faster ordering. • Choose curbside delivery (where available). • See your order status from the main Rewards page. • For kiosk locations, easily access the EARN QR Code from the menu to log in to your My Rio Rewards account. • Apple Pay is available to pay your orders.
Screenshots
Verdict
The clearest difference is review sentiment: Capriotti's at 39% against Cafe Rio's 7%. Capriotti's also leads on monetization model (free vs free with in-app purchases) and rating (4.7 vs 4.5). Cafe Rio's advantage is update cadence (fortnightly vs every 5 months) and ratings volume (15K vs 3.8K). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Capriotti's holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 3.8K and 15K respectively. Written reviews point the same way: 39% of Capriotti's's written reviews are positive against 7% of Cafe Rio's.
Capriotti's ships an update every 5 months, Cafe Rio fortnightly. The most recent releases landed on October 1, 2026 and October 2, 2026 respectively.
| Parameter | Capriotti's | Cafe Rio |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3.8K ratings) — better | 4.5 (15K ratings) |
| Positive reviews | 39.2% of reviews — better | 6.6% of reviews |
| Number of ratings | 3.8K | 15K — better |
| Update frequency | Every 5 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 13.0 — better |
| Further details — not scored | ||
| Size | 105 MB | 81 MB |
| Age rating | 4+ | 12+ |
| Developer | CAPRIOTTI'S SANDWICH SHOP, INC. | Cafe Rio, Inc. |
Customer experience
Capriotti's
Cafe Rio
User reviews
Capriotti's
From 3.8K App Store ratingsWhat we love
- 👍 Great customer service
- 🍔 Delicious sandwiches
- 💯 Consistent quality across locations
Room to improve
- 🐛 App crashes and glitches
- ⚠️ Rewards program issues
- 🤔 Lack of customization options
- 🕰️ Long wait times for orders
Cafe Rio
From 15K App Store ratingsWhat we love
- 🍔 Great food quality
- 🤝 Friendly staff
- 💰 Rewards program
Room to improve
- 🐛 Buggy and unreliable app
- 🕰️ Slow order processing
- 🗣️ Inconsistent customer service
- 🔍 Difficult to navigate menu and options
- 💳 Issues with gift card and payment integration
Bugs and requests
Capriotti's
Reported bugs
3 issues- App gets stuck on 'Bringing up your account' screen
- Unable to redeem rewards or scan receipts
- Phone number already taken error when trying to log in
Requested features
4 requests- Add Apple Pay support
- Improve app stability and performance
- Allow more customization options for sandwiches
- Enhance rewards program functionality
Cafe Rio
Reported bugs
4 issues- App crashes and loses order progress
- Issues with login and password reset
- Incorrect orders and missing items
- Rewards and gift card balances not updating properly
Requested features
4 requests- Improve app stability and user experience
- Allow editing of orders in the app
- Integrate loyalty program better with app
- Provide more transparency on order status
In-app purchases
Capriotti's
No in-app purchases
Cafe Rio
No in-app purchases









