Non functional
The app is a mess. It freezes constantly, sometimes can’t even get past the login. On the occasions I do get past the login, I’m greeted by UI from the 90’s, which provides links to various articles and services, but selecting any of them causes the app to freeze. I had been debating sending a few cards to BSG but frankly this app has made my decision for me. Thanks for that at least.
Show more
Just Use PSA, their OWNERS
1. App’s UI was Designed in 1982, Horrible experience and impossible to navigate. No VHS grades and no easy way to do…. the only thing they do.
2. Black Labels are given at Random. There is no method there, it’s is no difference between their 10’s and Black Labels. Centers are 10 but 9.5 on an edging when every other card in the same pack will say something different.
3. ZERO CUSTOMER SERVICE
I started using Beckett because i happen to work near their Store front on occasion. I use to drop things off to save on shipping. NOW, you need to schedule an appointment just to drop off. oh but there aren’t any appointments for a month. I just needed to drop it off. It was packed right, no problem. I drove an hour and was at their door but they sent me away.
4. They are KILLING THE GAME
After i was sent away and beckett lost all my business. I stayed and Noticed the customer after me has a toolbox Milwakee pack out 3 tries full of Cards to grade. They want to cater to people who are spending thousands to get hundreds of cards graded. No love for the causal trying to build a collection on a dime.
DON’T Support, LET PSA TAKE THEM OVER AND PLEASE PSA. RESPECT YOUR CUSTOMERS, even the little guys.
2. Black Labels are given at Random. There is no method there, it’s is no difference between their 10’s and Black Labels. Centers are 10 but 9.5 on an edging when every other card in the same pack will say something different.
3. ZERO CUSTOMER SERVICE
I started using Beckett because i happen to work near their Store front on occasion. I use to drop things off to save on shipping. NOW, you need to schedule an appointment just to drop off. oh but there aren’t any appointments for a month. I just needed to drop it off. It was packed right, no problem. I drove an hour and was at their door but they sent me away.
4. They are KILLING THE GAME
After i was sent away and beckett lost all my business. I stayed and Noticed the customer after me has a toolbox Milwakee pack out 3 tries full of Cards to grade. They want to cater to people who are spending thousands to get hundreds of cards graded. No love for the causal trying to build a collection on a dime.
DON’T Support, LET PSA TAKE THEM OVER AND PLEASE PSA. RESPECT YOUR CUSTOMERS, even the little guys.
Show more
Non-Existent Customer Service
They don’t follow your grading service timeline. They don’t upload orders into your account, and they never respond to customer service inquiries. It’s pretty obvious PSA is kiling off Beckett. The new CEO has not improved anything. Worthless, not recommended at all.
App is useless
What is this app? Marketplace ? Not user friendly. Who ever designed this App screwed took the check and ran. Subscription? For what?
Worse update
Not sure if you have tested this update you can’t even do anything when you click the menu it’s freezes and it’s the latest update. Need to use a computer as the app is useless.
