Non functional
The app is a mess. It freezes constantly, sometimes can’t even get past the login. On the occasions I do get past the login, I’m greeted by UI from the 90’s, which provides links to various articles and services, but selecting any of them causes the app to freeze. I had been debating sending a few cards to BSG but frankly this app has made my decision for me. Thanks for that at least.
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Just Use PSA, their OWNERS
1. App’s UI was Designed in 1982, Horrible experience and impossible to navigate. No VHS grades and no easy way to do…. the only thing they do.
2. Black Labels are given at Random. There is no method there, it’s is no difference between their 10’s and Black Labels. Centers are 10 but 9.5 on an edging when every other card in the same pack will say something different.
3. ZERO CUSTOMER SERVICE
I started using Beckett because i happen to work near their Store front on occasion. I use to drop things off to save on shipping. NOW, you need to schedule an appointment just to drop off. oh but there aren’t any appointments for a month. I just needed to drop it off. It was packed right, no problem. I drove an hour and was at their door but they sent me away.
4. They are KILLING THE GAME
After i was sent away and beckett lost all my business. I stayed and Noticed the customer after me has a toolbox Milwakee pack out 3 tries full of Cards to grade. They want to cater to people who are spending thousands to get hundreds of cards graded. No love for the causal trying to build a collection on a dime.
DON’T Support, LET PSA TAKE THEM OVER AND PLEASE PSA. RESPECT YOUR CUSTOMERS, even the little guys.
2. Black Labels are given at Random. There is no method there, it’s is no difference between their 10’s and Black Labels. Centers are 10 but 9.5 on an edging when every other card in the same pack will say something different.
3. ZERO CUSTOMER SERVICE
I started using Beckett because i happen to work near their Store front on occasion. I use to drop things off to save on shipping. NOW, you need to schedule an appointment just to drop off. oh but there aren’t any appointments for a month. I just needed to drop it off. It was packed right, no problem. I drove an hour and was at their door but they sent me away.
4. They are KILLING THE GAME
After i was sent away and beckett lost all my business. I stayed and Noticed the customer after me has a toolbox Milwakee pack out 3 tries full of Cards to grade. They want to cater to people who are spending thousands to get hundreds of cards graded. No love for the causal trying to build a collection on a dime.
DON’T Support, LET PSA TAKE THEM OVER AND PLEASE PSA. RESPECT YOUR CUSTOMERS, even the little guys.
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Non-Existent Customer Service
They don’t follow your grading service timeline. They don’t upload orders into your account, and they never respond to customer service inquiries. It’s pretty obvious PSA is kiling off Beckett. The new CEO has not improved anything. Worthless, not recommended at all.
App is useless
What is this app? Marketplace ? Not user friendly. Who ever designed this App screwed took the check and ran. Subscription? For what?
Worse update
Not sure if you have tested this update you can’t even do anything when you click the menu it’s freezes and it’s the latest update. Need to use a computer as the app is useless.
I can’t even log in ._.
When I type out my Beckett account details, I get hit with “Incorrect email or password”. I try the same details on the website, and it works fine.
Poor interface
Poor navigation and unwanted refresh of the app. Can’t find what I need just random things on the app that are completely useless.
Nothing works
The app just freezes after a few screen clicks. I’m not sure what is going on with it but it’s definitely not working right now.
IT issues abound
Trying to verify for first login states must verify otp with 60 minutes. Codes arrive a day and half later!!! Multiple attempts to get verified for first login, not worth the hassle for this worthless app.
This app SUX
Please fire the designer of this app they are hurting your business, This is awful for submitting cards I recommend the Online Website, this is worse then Arena Grading app to much nonsense and it does not work
Why have an app
Why have an app if you can even submit you’re a million dollar organization but have an app that’s stuck in 2008
Terrible User Interface
For such a large, established, and esteemed company you’d think this would be a well refined app. It’s not. The interface looks like it was meant for an iPhone 2. Not nearly as many features as there should be. And why can’t you submit grading orders through the app???? When you go to the marketplace tab and click football, the years available to search are 2018 and 2019! I think Beckett created this app and then completely forgot it existed because clearly no one’s been paying it a single ounce of attention. Don’t get me wrong, I love Beckett, but holy smokes this app is steaming pile of you know what.
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Cards missing
So I paid good money to have a fast turnaround and even overnighted the cards. It says delivered three weeks ago. Becketts app is showing hasn’t been received. They turned their phones off and the don’t answer emails. Pretty much the worst customer experience and I still don’t know what’s going on with my order? Is it lost or who knows because Beckett doesn’t answer!
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Very Bad
This app is not good and I could not even see the prices let alone buy a subscription.
Subscription won’t renew
I pay for the service every month, yet cannot use subscription for several days at beginning of each billing cycle due to subscription not renewing on Beckett’s end. I always have to reach out to customer service to get my service activated at the beginning of each billing cycle. Sometimes can’t reach anyone for days, what a joke!
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Dial Up Speeds
It is shocking how terrible and slow this app is. The website is even worse.
Canceled, still billing
Canceled back in July after being billed, it's October now and they are still billing, called twice, both times they say it's canceled now..
Kann mich nicht registrieren
Leider kann ich mich nicht registrieren. Es kommt jedesmal die gleiche Meldung. Mein Passwort wäre nicht richtig und erfüllt die Anforderungen nicht. Habe das Passwort genau nach den gewünschten Anforderungen erstellt. Leider ohne Erfolg…
Becket price guide
Great service
Thank you
Thank you
