So far so good
Because of chronic back problems, my wife spends much of the day in our Serta adjustable split king bed. She keeps both the supplied remote and her phone with her on the bed, but that little remote easily disappears, and it hurts too much for her to do much searching for it. So I installed this app on my phone to control both sides of the bed, and then installed it on her phone to control just her side. The instructions are less than adequate, especially when setting it up for 2 beds (hint, unplug both sides before starting the connection process). Once I had both indicators flashing saying the beds were ready to connect, it was just a matter of seconds before I had both sides responding perfectly to either phone. I hope the app continues to perform as well as it has just out of the gate.
Show more
Almost there 09/29/2025
Thank you for the update! However, there are still issues. I have a KA20IC 9513 platform and the tandem buttons work but the buttons to move head/foot in standalone do not. Head does not move up/down in standalone mode BUT foot does work to bring the bed down. So now to move the head I use tandem mode to move head/foot up then move foot down to get the right position. Hope to see another update soon. Cheers I appreciate you and your team!
Show more
It Works Again
After 2 week of the so being broken it seems to be fixed again. It does what it says, raises and lowers my feet and head on my bed.
App is broken
The most recent update no longer works. All ability to control the bed from my phone had been removed. Company does not respond to email.
Recent update failed
Had to use the app since our remote died and we can’t replace the battery which seems absurd.
Started using the app but it had issues. I could only control both sides together instead of adjusting my side separate from my husband’s side.
With the most recent app, we can’t adjust the beds at all. I’ve reconnected the bed multiple times but it won’t adjust the bed.
With so many bad reviews you would think they would fix the issues. I do not recommend their products.
Started using the app but it had issues. I could only control both sides together instead of adjusting my side separate from my husband’s side.
With the most recent app, we can’t adjust the beds at all. I’ve reconnected the bed multiple times but it won’t adjust the bed.
With so many bad reviews you would think they would fix the issues. I do not recommend their products.
Show more
MORE Tears...literal tears....
The app updated a week ago and no longer works!
This is not the first time that the app has updated and stopped working for our bed. Please fix it!!!!!!!
This is not the first time that the app has updated and stopped working for our bed. Please fix it!!!!!!!
Terrible
Worked for 4 years and then stopped. Did you outsource for support to India?
New update useless
Since the new update the app does absolutely nothing for my bed and when I contact Linak they send me a link for “new parts”. I don’t need new parts, clearly. YOU need to fix your app!!!
Bed control doesn’t work with recent app changes
My bed control was working fine before the recent change; now it is not working at all so I am unable to adjust my bed. Please help with this.
App version 6.0
With the new update, the app will connect to bed but once again it will not control the bed. Have tried several times to repair and reset but still nothing.
Since they updated the app it doesn’t work
The app won’t control my bed anymore and now my bed it stuck in the upright position
6.0 Broke The App
This app no longer controls my bed at all. My presets disappeared, like the buttons are gone. I can no longer select motors or move them
Used to work until recent update
The prior version was very convenient and worked great. This newest version of the app no longer works, even though it says it’s connected to the bed.
Update
Ever since the app did update my bed doesn’t move anymore
Help please!!! new update stopped my bed from working
App starts and quits immediately—unable to use. I will update my review when there is a fix. I appreciate your help!
Bed does not work after update
My remote quit working several years ago, so I have been using the app. Since the recent update the app no longer connects to my bed. I now cannot adjust my bed at all.
Not working since the update
This app just updated overnight and despite the bed successfully being connected it will not move my bed. Very disappointed. I reached out to the tech support and got an auto message with no resolution. Now my very expensive bed won’t move and adjust. Super disappointed since this appears to be an app bug
Show more
From bad to worse
This app was bad before but at least usable. The latest release broke nearly all functionality. As a software engineer, I can’t imagine releasing something like this.
Stopped working
This app no longer as of version 6.0. All my presets are gone, and the bed won’t move at all
Current Update Is Buggy
With the most recent update as of 9/13/25, my bed is inoperable. It worked last night and today it doesn’t.
Issue: appears to connect to Bluetooth but controls do not work. The light under the bed doesn’t turn on when the light button is pressed.
Please downgrade the update until the bugs are worked out.
Issue: appears to connect to Bluetooth but controls do not work. The light under the bed doesn’t turn on when the light button is pressed.
Please downgrade the update until the bugs are worked out.
Show more
