Why
Why has the app not been working lately? If it does open and finds my bed it doesn’t have the vibrating option
Worked perfectly until the last update..
…now when you open the app nothing works until you close it and then reopen it.
Works great with newer models
I can empathize with owners of older unsupported bases, but the app works great and is a lot more intuitive than the remote that came with my base.
Does not recognize bed
My phone sees the bed; the app does not. And after looking online, there are countless people with the same issue.
I called the number like the app advised. The woman said ‘yeah that’s not gonna work, it’s for our newer beds’. I asked why they got rid of the old app? She said ‘that’s a 2017 base.’ I said ‘it’s a $1600 bed frame’ she said ‘SO? It’s just like an iPhone, they’re $1000’
That’s when I hung up,
Honestly, this is my last L&P product that I’m ever going to buy.
Functional obsolescence for a luxury product. It’s shameful.
I called the number like the app advised. The woman said ‘yeah that’s not gonna work, it’s for our newer beds’. I asked why they got rid of the old app? She said ‘that’s a 2017 base.’ I said ‘it’s a $1600 bed frame’ she said ‘SO? It’s just like an iPhone, they’re $1000’
That’s when I hung up,
Honestly, this is my last L&P product that I’m ever going to buy.
Functional obsolescence for a luxury product. It’s shameful.
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Doesn’t allow syncing an upperflex
There is no way to control head 1 and head 2 at the same time, you have to repeatedly toggle back and forth
