Junk App
The App worked in 2017 when I purchased the adjustable bed frame ..
stopped working after a few years . And like the other review stated .. blue tooth shows connected yet app will
Not recognize it !
Total junk don’t purchase this bed frame thinking you’ll have access to remote control access
stopped working after a few years . And like the other review stated .. blue tooth shows connected yet app will
Not recognize it !
Total junk don’t purchase this bed frame thinking you’ll have access to remote control access
Response from developer
We sincerely apologize for the inconvenience you are experiencing with your adjustable base. To better assist you could you please let us know the base you are connected to and the model number of your bed. You could reach us at 1-800-888-3078. This will help us better understand the issue and provide more targeted assistance. Thank you.
Why
Why has the app not been working lately? If it does open and finds my bed it doesn’t have the vibrating option
Response from developer
We sincerely apologize for the inconvenience you are experiencing with your adjustable base. To better assist you could you please let us know the base you are connected to and the model number of your bed. You could reach us at 1-800-888-3078. This will help us better understand the issue and provide more targeted assistance. Thank you.
Worked perfectly until the last update..
…now when you open the app nothing works until you close it and then reopen it.
Works great with newer models
I can empathize with owners of older unsupported bases, but the app works great and is a lot more intuitive than the remote that came with my base.
Does not recognize bed
My phone sees the bed; the app does not. And after looking online, there are countless people with the same issue.
I called the number like the app advised. The woman said ‘yeah that’s not gonna work, it’s for our newer beds’. I asked why they got rid of the old app? She said ‘that’s a 2017 base.’ I said ‘it’s a $1600 bed frame’ she said ‘SO? It’s just like an iPhone, they’re $1000’
That’s when I hung up,
Honestly, this is my last L&P product that I’m ever going to buy.
Functional obsolescence for a luxury product. It’s shameful.
I called the number like the app advised. The woman said ‘yeah that’s not gonna work, it’s for our newer beds’. I asked why they got rid of the old app? She said ‘that’s a 2017 base.’ I said ‘it’s a $1600 bed frame’ she said ‘SO? It’s just like an iPhone, they’re $1000’
That’s when I hung up,
Honestly, this is my last L&P product that I’m ever going to buy.
Functional obsolescence for a luxury product. It’s shameful.
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