No support
As a user -After attempted upgrades and numerous attempts just to install the app it will not load from app store! You have zero telephonic support your heat tickets fail. When a company stands behind their products the IT support should be able to resolve with no issues! Perhaps you can leave a number “not” an apology after this review inorder for me to remove this review!
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Doesn’t work
Had to use this for work, and it was the most unreliable piece of technology I’ve ever used. And I remember Windows Vista.
Response from developer
We’re sorry to hear the app was unreliable during your experience — Windows Vista… ouch! Please text us at 309-605-0723 or email support@beetexting.com so we can better understand what went wrong and help resolve the issue.
BUGGY!!!
We’ve been using it for nearly two years, and unfortunately, our experience hasn’t improved. The platform seems to have more bugs than usable features, and many of these issues are obvious and consistently present. It’s been frustrating enough that it raises concerns about the level of ongoing support and development.
At this point, it feels like there’s little urgency—or willingness—from their team to address and fix these ongoing issues, which only adds to the concern.
I would strongly recommend exploring alternative solutions rather than relying on a platform that may create ongoing operational challenges.
At this point, it feels like there’s little urgency—or willingness—from their team to address and fix these ongoing issues, which only adds to the concern.
I would strongly recommend exploring alternative solutions rather than relying on a platform that may create ongoing operational challenges.
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Response from developer
We’re so sorry to hear that the app hasn’t met your expectations. Please text us at 309-605-0723 (or email support@beetexting.com) so we can better understand the issues you’re experiencing and help resolve them. We’ll be looking for your message and ready to help.
Update makes unusable
Just updated the app. Visually looks bad and is very slow.
Response from developer
We’re sorry to hear this update wasn't been a good experience for you. We’d like to understand if you are still having this same experience with the most recent update. Please text us at 309-605-0723 or email support@beetexting.com. Our team will be ready to dig in and help.
Great for a small business!
Recently started using this app because of its localized texting through Ring Central. Beetexting is great, because it allows everyone in the business to contact clients through the same number. Great for keeping track of messages and organization.
Response from developer
We’re so happy to hear that Beetexting is helping keep your team organized and everyone on the same page 😊.
Mostly functional
We use Bee Texting with RingCentral for about a year now. It is great because our team can all see and respond the text messages. RingCentral does not have that functionality. We have a 3 person team doing property mgmt. Tech support usually responds the same day, but support is open for not more than 8 hrs a day
Overall, it is rather buggy. Some days I am repeatedly logged out or can't get in for hours. Often, new messages aren't highlighted when they come in so things can get missed. Every now then you can't send a message or group messages. When that happens, we switch back to the RingCentral app.
BTW, contacts aren't shared between RC and BeeT. There is no easy alert in the app when you get assigned a message.
Overall, it is rather buggy. Some days I am repeatedly logged out or can't get in for hours. Often, new messages aren't highlighted when they come in so things can get missed. Every now then you can't send a message or group messages. When that happens, we switch back to the RingCentral app.
BTW, contacts aren't shared between RC and BeeT. There is no easy alert in the app when you get assigned a message.
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Very Buggy
I signed up for Beetexting through Ringcentral after my sales rep tried to sell it as an “advanced texting solution”. While on paper it has a lot of cool features that can be useful in business such as a unified inbox, the app is very buggy. I tried to use Beetexting with it being built-into the Ringcentral app and it was even more buggy. I don’t think this app is ready for prime time. I ended up cancelling my Beetexting service and will seek another solution.
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Great app, but needs some TLC
I love the idea behind Beetexting. The church I serve at uses it extensively. But, I find the interface slightly annoying at times (but I used to work in the software industry, so perhaps it’s just me). However, I am always (every time) annoyed when I attempt use the app on an iPad, where it runs only in portrait mode (then it takes some finangling to get my iPad to rotate back to landscape mode after I close the app). It’s very annoying that it works this way. Also, the search functionality needs improvement. I’m sure they’ll get there at some point, or at least I hope so because I actually do like it concept. The interface needs some TLC.
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