You should definitely be ashamed of how you talked to us and how unprofessional you were.
We sent two pay off checks for two loans, so since you wouldn’t put those loans together in the first place, you made interest off two loans off us. Never again then we ask what we owe after you call us saying you got the check but couldn’t give me a balance because you jumped the gun on calling us before you had an amount we were under. So we sent almost $23,000 to pay off the loans and you treated us so bad over $134.90.
I asked 4 people for an amount so I could pay it and everyone kept doing security verification with us over $134.90.
I will share how we were treated with all my friends and family on social media. You messed up. My husband has a credit score that is in the 800’s we’re not beginners and if that’s how you treat people you won’t last long. This is why credit unions are awful and I cringed when I heard “Beginnings” to finance such beautiful sleds. If you don’t want this review maybe your president should reach out and refund the interest on one loan since you treat people badly and don’t even have you job done with a total before you call us being extremely rude becuz our pay off checks weren’t enough. $134.90 be ashamed.
Jeffery & Marcie Williams.
I asked 4 people for an amount so I could pay it and everyone kept doing security verification with us over $134.90.
I will share how we were treated with all my friends and family on social media. You messed up. My husband has a credit score that is in the 800’s we’re not beginners and if that’s how you treat people you won’t last long. This is why credit unions are awful and I cringed when I heard “Beginnings” to finance such beautiful sleds. If you don’t want this review maybe your president should reach out and refund the interest on one loan since you treat people badly and don’t even have you job done with a total before you call us being extremely rude becuz our pay off checks weren’t enough. $134.90 be ashamed.
Jeffery & Marcie Williams.
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Easy to use
I love how easy it is to check and manage my accounts. Upload money and utilizing mobile deposits. I moved out of state a few years ago, having the app is vital and appreciated. The only thing I would change is notifications. They need to be simplified and easier to find. No charges should go through if there isn’t enough money in an account. A notification should go out when a transaction goes through, funds low, declined transactions due to not enough funds, etc…
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Won’t open
App won’t open.. giving me unexpected network error ?
The worst banking app I’ve ever used.
I have been with CFCU for many years and never had a complaint. I worked there for a long time and helped members with app or website login problems. This new app is awful! So much so that I am considering taking my accounts elsewhere. EVERY TIME I log in I have to go through the verification process and receive a code before I can log in. I reached out to the call center for help, letting them know I’ve done all of the usual things to troubleshoot, she basically told me she couldn’t help. This used to be a Credit Union where people knew your name, they cared about their members… ever since Lisa took over it’s just about expanding and making herself more money… and trust me, I could air a lot of dirty laundry. What a let down.
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Love the App!
Easy to use- I can pay my loan, credit card, transfer easily - even cancel unwanted subscriptions! Thanks Beginnings!
