Belfius Mobile User Reviews

What users say

Top reviews

Card reader

Supprimer le lecteur de carte s’il vous plaît et augmenter le taux d’intérêt à 5%

NoToPride

Je n'ai pas aimé la page principale avec comme fond d'écran "pride", laissez nous au moins la possibilité de changer comme on le souhaite svp
En attendant je supprime l'app et je change de banque.
Merci

Language

Please deploy an English version. App Store says FR, NL and EN but app only offer FR and NL. Thank you.

Baaaad

Belfius is just expensive for everything, charging 5euro per month for a prepaid credit card! Charging for a card reader, not giving any interest, and customer service is just non existent! Will change bank asap

Service médiocre

Quand du support/service est requis (ex: être en contact avec un membre du personnel), c’est compliqué chez Belfius.
Ce n’est vraiment pas orienté client.
Décevant!

Au niveau de l’app, c’est vraiment devenu un fouillis, une sorte d’amalgame de fonctionnalités autres que bancaires dont on n’a que faire.
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Languages

Please add English language version

Response from developer

Hi Maxbarr, thank you for your feedback. Belfius is a Belgian Bank, therefore we do not have an English option available in our app.

Super

Très bonne application et très simple à utiliser

👌👌👌

👍👍👍👍

Belfius

Meilleur banque belge

Response from developer

Merci pour votre feedback positif 👍

User friendly

Excellent service-intelligent and intuitive app

Response from developer

Hi Gmacaj! Thanks for your feedback!

Still no Apple Pay

We deserve Apple Pay!!!!

Response from developer

​Hi, we transferred your suggestion to our service Development. Kind regards, Matthias (Belfius)

Love it!

Great app...well organised and really simple to use!

Can we have English option please??

Love

Joe👍

Nothing is working well

I have 2 smaller machines non is working.

Response from developer

Hi , we would like to help you. You can send us an email to directmobile@belfius.be or call us at +32 2 222 82 70 / 50, then we will be able to look further into this. Kind regards, Arnaud (Belfius)

The most user friendly

This app keeps on getting improved and has become my favourite banking app

Too cumbersome

I am used to the ease of the American banking system. This bank requires you to use a PIN generator (small calculator-like device) for almost every transactions. So can’t really use it on the go unless you carry this devise with out.
Extremely annoying for no real reason (security is fine with my US bank and they don’t use that).
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Response from developer

Hi Patrick, we transferred your suggestion to our service Development. Kind regards, Arnaud (Belfius)

App only for their local people

It’s an app which is made only for local people of Belgium. It’s only in French & Dutch. it’s not usable for people who are investors, work or etc as a foreigners in belgium. I have my account in Belfius bank in Jambes Namur, sometimes it’s quite difficult for me to communicate even with their staff, they can’t speak English which is INT language, for this reason I decided to close my account & to write this comment. so if you don’t speak French, pls don’t go to Belfius bank. I don’t recommend Belfius..
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Expatriate in Brussels

The bank may consider adding English version to existing website as Brussels is said to be the international city.

Great app!

This is truly a great app and often updated! Bravo!

So easy to use!

One of the best banking apps if not the best!!

Good app!

I love how friendly it is, I just wish it was possible to use it in English because I’m still leaning dutch. I could also recommend the bank to my expat colleagues but no English version is available. Jammer!