Belk User Reviews

What users say

Top reviews

Freezing Account

I’ve recently had problems unfreezing my account even with update to app

App not working

App will not open

Hard time finding check out desk

We were having hard time finding checkout it almost took us 10 minutes and in store it was so hot it was like 89 degrees

Coupons never working

This app literally lies to make you think you’re getting a good deal and makes you sign up for a bunch of junk for the coupons only to say things like the coupon doesn’t apply to whatever is in the bag, without even explaining it! Or it’ll say that the coupon is applied when it did literally nothing to the overall price, literally a bunch of junk, they’re definitely doing it on purpose.
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Tracks location with it off

Even though I have location set to only while using app, the app seems to know every time I pass by a Belk and pops up a notification. The app is closed, locations should be off, yet it still knows when I’m near a Belk.

Too much hassles

Found it impossible to shop on line!

Orders Tab Frozen

Can’t seem to load my online orders.

Dishes

Belk had exactly what I wanted. Jayda really helped us out. Thank you Jayda…

Shopping Experience

Always great selections and prices!
My “go-to” shop!!!

No you can’t have payment info

I wanted to download your App today. Well that’s not going to happen. 1st you made me setup a password word to download your App. That wasn’t enough, I still couldn’t download the app unless I gave you my credit card information.
I Refuse to do that. You just lost any business you may have gotten.
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Love Belk's app

Great shopping experience! Thank you for the great service and reliability

Nothing but Glitches & Crashes!

Oh my. Needs A LOT of work. Just downloaded app and can barely shop it! So extremely slow and constant CRASHES! Very frustrating. Would take all day just to shop for a few particular items, let alone getting them added to the cart and finishing checkout. Also hate that the women size charts are generic for most everything and not brand specific, which is a big difference!
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Avoid

The app is awful. It’ll tell you prices and sales, but it won’t remember your cart, it won’t be an easy checkout, it’ll crash while you’re searching for something, and it will claim errors when you try and place an order. Don’t trust.

Corrupt

Deleted app is corrupted keeps flashing some kind of wheel that has that has the 4 quadrants (N,S,E,W,).

Temporarily Unavailable

The app keeps telling me it’s “temporarily unavailable” when i go to my cart to purchase. I’ve resorted to just going to the website.

The worse app you cannot get it to work

Had to call for help and they could not get it to work…. 1 1/2 hr of being on the phone

Problem

Can’t find out how or what the problem with my account is

Website and Store

Website has taken my orders, says it’s processing, then completely has the order disappear along with my rewards. This has happened multiple times. Going into the store now makes me feel like I am going into a warehouse. Belk used to be fashionable and glitzy but no longer. I’m sorry for the change.
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See took my money n didn’t refund it back after i tried to cancel my order 🤦🏽‍♀️

I need my money back

App would not open for me. It’s says I will be right back and having some problems.

I have not been able to placed an order for the last 2 years. App will not open. ???